TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Pricing
    vCitaWORKetc
    Editions & Modules
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Offerings
    Pricing Offerings
    vCitaWORKetc
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    vCitaWORKetc
    Sales Force Automation
    Comparison of Sales Force Automation features of vCita and WORKetc
    Feature
    vCita
    8.8
    5 Ratings
    WORKetc
    7.9
    13 Ratings
    Customer data management / contact management9.55 Ratings8.613 Ratings
    Workflow management8.04 Ratings8.312 Ratings
    Opportunity management00 Ratings7.810 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.913 Ratings
    Contract management00 Ratings7.31 Ratings
    Quote & order management00 Ratings8.18 Ratings
    Interaction tracking00 Ratings7.82 Ratings
    Channel / partner relationship management00 Ratings7.31 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of vCita and WORKetc
    Feature
    vCita
    7.0
    3 Ratings
    WORKetc
    7.4
    11 Ratings
    Email marketing7.03 Ratings7.19 Ratings
    Lead management00 Ratings7.710 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of vCita and WORKetc
    Feature
    vCita
    8.0
    5 Ratings
    WORKetc
    8.1
    13 Ratings
    Billing and invoicing management9.05 Ratings7.810 Ratings
    Reporting7.03 Ratings7.912 Ratings
    Task management00 Ratings8.713 Ratings
    Customization
    Comparison of Customization features of vCita and WORKetc
    Feature
    vCita
    6.8
    7 Ratings
    WORKetc
    8.0
    13 Ratings
    Custom fields6.67 Ratings8.413 Ratings
    API for custom integration7.02 Ratings7.310 Ratings
    Custom objects00 Ratings8.22 Ratings
    Platform
    Comparison of Platform features of vCita and WORKetc
    Feature
    vCita
    8.6
    7 Ratings
    WORKetc
    7.5
    13 Ratings
    Mobile access8.67 Ratings7.513 Ratings
    Security
    Comparison of Security features of vCita and WORKetc
    Feature
    vCita
    9.7
    6 Ratings
    WORKetc
    8.9
    11 Ratings
    Role-based user permissions9.76 Ratings8.811 Ratings
    Single sign-on capability00 Ratings9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of vCita and WORKetc
    Feature
    vCita
    -
    Ratings
    WORKetc
    8.3
    12 Ratings
    Case management00 Ratings9.011 Ratings
    Call center management00 Ratings7.31 Ratings
    Help desk management00 Ratings8.512 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of vCita and WORKetc
    Feature
    vCita
    -
    Ratings
    WORKetc
    7.3
    11 Ratings
    Pipeline visualization00 Ratings7.59 Ratings
    Customizable reports00 Ratings7.211 Ratings
    Social CRM
    Comparison of Social CRM features of vCita and WORKetc
    Feature
    vCita
    -
    Ratings
    WORKetc
    7.3
    1 Ratings
    Social data00 Ratings7.31 Ratings
    User Ratings
    vCitaWORKetc
    Likelihood to Recommend
    9.7
    (10 ratings)
    7.8
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (30 ratings)
    Usability
    9.5
    (4 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.5
    (4 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)