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Olark vs. Velaro Live Chat

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    Velaro Live Chat

    Score9 out of 10
    N/AVelaro Live Chat is software that can conform to the user’s company (or website) branding.  The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features.N/A
    Pricing
    OlarkVelaro Live Chat
    Editions & Modules
    Self Service
    $19.00
    Per Agent Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    OlarkVelaro Live Chat
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    OlarkVelaro Live Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Olark and Velaro Live Chat
    Feature
    Olark
    10.0
    1 Ratings
    Velaro Live Chat
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    User Ratings
    OlarkVelaro Live Chat
    Likelihood to Recommend
    10.0
    (18 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)