Verint Workforce Management vs. When I Work
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Verint Workforce Management | Score8.2 out of 10 | N/A | Verint® Workforce Management™ (WFM) is a cloud application that uses automation to simplify forecasting and scheduling of employees and bots across the enterprise, including contact centers, back offices and branch/service locations. The solution scales to accommodate a varying number of employees, channels, locations, time zones, schedule types, and request automation to meet the needs of mid-sized to global enterprise organizations. Verint removes the… | N/A |
 When I Work | Score8.7 out of 10 | N/A | When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error. | $2.50 per month per user |
| Verint Workforce Management | When I Work | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Verint offers a named user pricing model with SaaS and on-premise delivery methods. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Verint Workforce Management | When I Work | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Workforce Management Software Features |
| |||||||||||||||||||||||||||||||
| Verint Workforce Management | When I Work | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 10.0 |
| Likelihood to Renew | 8.4 | 10.0 |
| Usability | 7.6 | 9.0 |
| Support Rating | 6.8 | 8.7 |
| In-Person Training | 6.4 | - |
| Online Training | 7.3 | - |
| Implementation Rating | 6.2 | 8.0 |