PagerDuty vs. Splunk On-Call

PagerDuty

254 Reviews and Ratings

Splunk On-Call

22 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PagerDuty	Score8.6 out of 10	N/A	PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.	$25 per month per user
Splunk On-Call	Score5.9 out of 10	N/A	Formerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.	N/A

Pricing

PagerDuty

Splunk On-Call

Professional: $25
per month per user
Business: $49
per month per user
Enterprise: Contact Sales

No answers on this topic

Pricing Offerings
PagerDuty	Splunk On-Call
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Discount available for annual pricing.

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Community Pulse
Key User Insights
	PagerDuty	Splunk On-Call
Considered Both Products	PagerDuty Verified User Chose PagerDuty I worked at one company that used VictorOps (now Splunk On-Call) and it was quite similar to PagerDuty. VictorOps had a smaller customer base and fewer integrations, so there was less information on the Internet about how to use it effectively, and I don't think its API was as … Incentivized Helpful? Brendon Wilder Lead Software Engineer in Information Technology at Cimpress (Printing, 1001-5000 employees) Chose PagerDuty When compared to VictorOps and OpsGenie, PagerDuty is clearly the best of the breed. It provides a more polished UI, more integrations, and more features than the others, but it's priced at a premium. Smaller teams will probably get more value out of another alternative that … Incentivized Helpful? Verified User Chose PagerDuty When we selected PagerDuty, we evaluated a few other solutions including Moogsoft, BigPanda, VictorOps and Splunk Enterprise. We decided on PagerDuty specifically for the automated on-call escalation capabilities. At the time when we subscribed to PagerDuty, event management … Incentivized Helpful? Verified User Chose PagerDuty VictorOps was ok. PagerDuty allowed more flexibility in scheduling from what I recall. I wasn't involved with the decision making but in our testing VictorOps wasn't as comfortable to use as PagerDuty. Incentivized Helpful? Verified User Chose PagerDuty We evaluated VictorOps but were completely satisfied with PD so we retained it even though VictorOps was less expensive at the time. Incentivized Helpful? Verified User Chose PagerDuty VictorOps is similar to PagerDuty, but was much more difficult to setup and get working with the Nagios system I was supporting. I also did not like the mobile app for VictorOps, it was too convoluted and hard to figure out what alert was being sent to the on-call person. I … Incentivized Helpful? Verified User Chose PagerDuty I think PagerDuty is a good product. I have used VictorOps before and found the interface to be too cumbersome and tedious to set up. They have a rich interface with many great integrations, but sometimes less is more, and I have found this to be the case with Pager Duty. They … Incentivized Helpful? Verified User Chose PagerDuty While more costly than the competitors, PagerDuty has more functionality and is the better tool. There are more integrations, the UI is cleaner, and there are more features and options. Incentivized Helpful? Verified User Chose PagerDuty Both the above products (although they could do more, such as alert filtering), were too bulky and cumbersome. Building simple alerts and integrations were time-consuming and more hassle then they should have been. Escalation policies were also difficult and cumbersome to set … Incentivized Helpful? Verified User Chose PagerDuty Compared to the companies listed above, PagerDuty was always the stronger contender combined with Datadog. Though now the playing field may have changed since we last did any serious evaluation. PagerDuty has no downtime and "just works". That last phrase is what makes it … Incentivized Helpful? Verified User Chose PagerDuty PagerDuty is very easy to use, and the integrations it offers makes it easy to place into our overall workflow. The pricing is competitive. Incentivized Helpful? Verified User Chose PagerDuty Through our evaluation, we selected PagerDuty, mainly because of its user interface and the ability for support managers to configure it without additional support. Incentivized Helpful? Verified User Chose PagerDuty Reporting and analytics are not well comparing to PagerDuty Incentivized Helpful?	Cisco Adam O'Connor CTO in Engineering at Rouxbe (E-Learning, 11-50 employees) Chose Splunk On-Call We really liked PagerDuty but it got too expensive for us. In my opinion, PagerDuty has a nicer UI/UX and iPhone app as it's done well and has some fun associated with it. However, the pricing model became too expensive for the features we needed. VictorOps is one of several … Incentivized Helpful? Zachary Zager, MBA Owner in Engineering at Zen Infinity LLC (Computer Software, 1-10 employees) Chose Splunk On-Call Both VictorOps and PagerDuty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types … Incentivized Helpful? Verified User Chose Splunk On-Call Better integration with other Splunk products Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	PagerDuty	Splunk On-Call
Likelihood to Recommend	9.2 (141 ratings)	7.9 (10 ratings)
Likelihood to Renew	8.8 (6 ratings)	9.0 (1 ratings)
Usability	7.3 (4 ratings)	7.0 (1 ratings)
Support Rating	9.0 (85 ratings)	5.0 (3 ratings)
Implementation Rating	8.2 (2 ratings)	9.0 (1 ratings)