Dalet Flex vs. ViewLift

Ooyala does the job for a newcomer entering the space. It currently does not represent a strong enough reason for someone with prior experience of an online video player to switch from a rival product, like say Brightcove.

Incentivized

The platform offers effective features which are designed in a simple manner so that anyone can use it. They have skillful engineers and support engineers. It is suitable for start-ups.

• It's intuitive and easy to use.
• Ooyala Now is the only product I have seen to date that shows me real-time usage.
• I like the people.

Incentivized

• They use AWS MediaConvert as encoding services which is fast and efficient.
• The support excecutives are well trained and responsive.
• The best part is whatever we ask them to do they never say no, they are always ready to accept new challenges.

• Ooyala's integration with the ad serving platform is not as good in terms of user interface and user experience.
• The user interface could be improved (making it more like YouTube and Vimeo).
• The feature that provides scheduling could be improved to be seamless for publishing to Instagram.

Incentivized

• I think they need to add multiple input and multiple output structures in their encoding services. Example: Suppose you want to add 5.1 audio to your streams and you need multiple audio inputs for that but it can take only one input.
• Improvement required for the search.

Vimeo, Panopto and Kaltura are a few of Ooyala's strong competitors. We decided to select Ooyala based on the customer ratings, customer service offerings, and the cost we gained for the divisional requirements we had for our digital marketing group.

Incentivized

• Ooyala certainly helped improve ROI.
• It also provides a strong capability for integration with other marketing automation tools for improved digital marketing ROI.
• Reduction in cost of operations can be easily achieved with integrations with multiple software applications.

Incentivized

• We mostly work on a tight schedule, as a client we get all the support from ViewLift whenever needed.