ViewLift vs. Vimeo Enterprise

The platform offers effective features which are designed in a simple manner so that anyone can use it. They have skillful engineers and support engineers. It is suitable for start-ups.

Although there is room for improvement, it is a fantastic service and I would suggest this to many clients. In fact, I already have and overall they're happy with it. It does what is needed, has impressive features in the free version as well as the Plus version, and they seem to truly listen to what their clients want for features. They're head and shoulders above the competition with delivering a service that works (unlike other mentioned) along with having a slick end product. I'm so happy that I moved over to Vimeo

Incentivized

• They use AWS MediaConvert as encoding services which is fast and efficient.
• The support excecutives are well trained and responsive.
• The best part is whatever we ask them to do they never say no, they are always ready to accept new challenges.

• Embed & Livestream permissions
• Download protection
• Advanced livestream & multi-cam options

Incentivized

• I think they need to add multiple input and multiple output structures in their encoding services. Example: Suppose you want to add 5.1 audio to your streams and you need multiple audio inputs for that but it can take only one input.
• Improvement required for the search.

• The video library management is not well designed
• The Livestream studio software could use feature updates more frequently
• Batch uploading and large file uploading is not reliable
• When replacing a video file the platform does not show progress

The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.

Incentivized

Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.

Incentivized

Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution

• We mostly work on a tight schedule, as a client we get all the support from ViewLift whenever needed.

• As a University we view this as way to include a larger community in our events and ROI is not direct.
• We moved from a pay per event streaming service to a yearly subscription with Vimeo Live and our usage has increased as departments don't have to consider the cost of each event.

Incentivized