KeySurvey vs. Voxco Survey Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KeySurvey
Score 5.6 out of 10
N/A
N/AN/A
Voxco Survey Software
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
Pricing
KeySurveyVoxco Survey Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KeySurveyVoxco Survey Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KeySurveyVoxco Survey Software
Features
KeySurveyVoxco Survey Software
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
KeySurvey
8.8
1 Ratings
10% above category average
Voxco Survey Software
5.0
1 Ratings
46% below category average
Survey templates9.11 Ratings5.01 Ratings
Themes8.21 Ratings5.01 Ratings
Custom logo/branding9.11 Ratings5.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
KeySurvey
8.8
1 Ratings
3% above category average
Voxco Survey Software
7.5
1 Ratings
13% below category average
Changes to live survey8.21 Ratings7.01 Ratings
Question design help9.11 Ratings00 Ratings
Multiple question types9.11 Ratings8.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
KeySurvey
9.1
1 Ratings
10% above category average
Voxco Survey Software
7.0
1 Ratings
16% below category average
Survey logic flexibility9.11 Ratings7.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
KeySurvey
9.1
1 Ratings
11% above category average
Voxco Survey Software
5.8
1 Ratings
34% below category average
Response tracking9.11 Ratings6.01 Ratings
Data export9.11 Ratings6.01 Ratings
Standard reports9.11 Ratings6.01 Ratings
Custom reports9.11 Ratings5.01 Ratings
Analytics9.11 Ratings6.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
KeySurvey
8.6
1 Ratings
1% below category average
Voxco Survey Software
-
Ratings
Access controls9.11 Ratings00 Ratings
Compliance8.21 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
KeySurvey
8.2
1 Ratings
0% below category average
Voxco Survey Software
-
Ratings
Respondent restrictions8.21 Ratings00 Ratings
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KeySurveyVoxco Survey Software
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Medium-sized Companies
Qualaroo
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Qualaroo
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Score 6.1 out of 10
Enterprises
Verint Voice of the Customer
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User Ratings
KeySurveyVoxco Survey Software
Likelihood to Recommend
8.2
(3 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.5
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
KeySurveyVoxco Survey Software
Likelihood to Recommend
Form.com (WorldAPP)
It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.
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Voxco
It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
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Pros
Form.com (WorldAPP)
  • Ease of use for distributing email to large quantities of recepients.
  • Exporting data for data evaluation and manipulation.
  • Customizing the types of questions and response scoring.
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Voxco
  • Has a simple and cleanly laid out website making function and projects easy to fine.
  • Reporting and analysis functions are easy to find and understand.
  • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
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Cons
Form.com (WorldAPP)
  • Based on our usage we didn't face issues using KeySurvey
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Voxco
  • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
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Likelihood to Renew
Form.com (WorldAPP)
This decision is out of my hands.
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Voxco
No answers on this topic
Support Rating
Form.com (WorldAPP)
We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue
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Voxco
No answers on this topic
Alternatives Considered
Form.com (WorldAPP)
In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.
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Voxco
Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
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Return on Investment
Form.com (WorldAPP)
  • Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.
  • Improved customer service based on clients feedback
  • The emails delivery report complimented our emails reports from other tools, so we used it for email db management!
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Voxco
  • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
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ScreenShots

Voxco Survey Software Screenshots

Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface