WATI.io vs. WhatsApp Business
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 WATI.io | Score8.9 out of 10 | N/A | WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time. | $49 per month |
 WhatsApp Business | Score8.5 out of 10 | N/A | WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| WATI.io | WhatsApp Business | |
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| Likelihood to Recommend | 8.0 | 9.6 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.9 |
| Support Rating | - | 8.3 |