ManageEngine Access Manager Plus vs. Wayk Bastion (Discontinued)

ManageEngine Access Manager Plus is ideal where you have numerous external contractors who need privileged temporary access to secure systems, it is also ideal for the elevation of privileges of internal users. Access can be controlled very precisely and sessions can be recorded and access can be revoked at any time.

Incentivized

If you need a low-cost solution, that just works, Wayk Now is a great option. There are other options in the market, but most came with a huge install package or update every time it connects. Less appropriate I think, is when you already use some solution. If only because of the budget, maybe you need to make a better analysis of other products too.

• Remote Access Control
• Multi Factor Authentication
• Screen Sharing

Incentivized

• Wayk Now makes it really easy to use by having only a few items in view.
• It is fairly easy to configure and even allows connectivity through firewalls.
• It maintains the connection, even over a relatively low bandwidth connection.

• Initial setup is not straight forward and could do with some simplification.
• Could do with a specific dashboard for each remote office.
• An easier way to share filters between users and menus would be useful.

Incentivized

• They don't have unattended access yet.
• We don't like the feature where they can share their "number" and have someone not from the company access their computers.

Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.

Incentivized

I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps

Incentivized

My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.

Acts the same, small footprints so it does not hog resources. Personally I like Wayk since I love the Devolutions products. I also like how you can share resources, such as files and executables through the sessions. This makes troubleshooting and installing programs easier. This also allows techs to look at issues while having potential to have troubleshooting tips open on a second window.

• Setup time for external users is greatly reduced.
• Increased Security due the the reduction of password exposure.
• Improved user productivity due to more effective management.

Incentivized

• There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users