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ManageEngine OpManager vs. Web+Center

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ManageEngine OpManager

90 Reviews and Ratings

Web+Center

5 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score6.6 out of 10
    		N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    Web+Center

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    		Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,…

    $25

    Per User per Month

    Pricing
    ManageEngine OpManagerWeb+Center
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    Cloud Hosted
    $25
    Per User per Month
    Small business Edition
    $400
    3 techs license + 1 yr support
    Cloud Hosted - Unlimited Techs
    $1,000
    Per Month [Unlimited Users]
    Enterprise Edition
    $1,700
    10 Tech Enterprise Edition
    $6,000
    10 techs license + 1 year support
    Unlimited tech licenses
    $18,000
    Unlimited tech license + 1 yr support
    Offerings
    Pricing Offerings
    ManageEngine OpManagerWeb+Center
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$245 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ManageEngine OpManagerWeb+Center
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and Web+Center
    Feature
    ManageEngine OpManager
    8.7
    40 Ratings
    Web+Center
    -
    Ratings
    Automated network device discovery8.439 Ratings00 Ratings
    Network monitoring9.237 Ratings00 Ratings
    Baseline threshold calculation8.836 Ratings00 Ratings
    Alerts9.539 Ratings00 Ratings
    Network capacity planning8.829 Ratings00 Ratings
    Packet capture analysis8.425 Ratings00 Ratings
    Network mapping8.029 Ratings00 Ratings
    Customizable reports8.638 Ratings00 Ratings
    Wireless infrastructure monitoring8.626 Ratings00 Ratings
    Hardware health monitoring9.140 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of ManageEngine OpManager and Web+Center
    Feature
    ManageEngine OpManager
    -
    Ratings
    Web+Center
    8.6
    2 Ratings
    Organize and prioritize service tickets00 Ratings10.02 Ratings
    Expert directory00 Ratings7.01 Ratings
    Subscription-based notifications00 Ratings7.01 Ratings
    ITSM collaboration and documentation00 Ratings7.42 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings10.02 Ratings
    Self Help Community
    Comparison of Self Help Community features of ManageEngine OpManager and Web+Center
    Feature
    ManageEngine OpManager
    -
    Ratings
    Web+Center
    8.7
    2 Ratings
    External knowledge base00 Ratings8.42 Ratings
    Internal knowledge base00 Ratings9.02 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of ManageEngine OpManager and Web+Center
    Feature
    ManageEngine OpManager
    -
    Ratings
    Web+Center
    9.7
    2 Ratings
    Customer portal00 Ratings9.52 Ratings
    Email support00 Ratings9.52 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    User Ratings
    ManageEngine OpManagerWeb+Center
    Likelihood to Recommend
    7.3
    (40 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)