WebinarJam vs. Zoom Events & Webinars

WebinarJam is a great tool if you are a small to mid-sized company and want to set up/schedule webinars and let the software do its job (capture your presentation and analytics). It looks professional, is used by many professionals/leaders, and is a fraction of the cost of other well-known brands. If cost doesn't matter to you, then you might as well go with a higher paying product. Also, WebinarJam audio is only accessed via the internet, there is not a conference call phone line system

Incentivized

I had an issue with my calendar syncing to Zoom Workplace for a while, that was annoying, but it resolved itself someway. Maybe an update. The invite feature is week when in a call, my team never receives them, I manually always have to send a link. I also do not get Zoom call notifications so I am late to meetings often. Too much work to manually find that feature, wish it was a default setting like Teams. I prefer Zoom Workplace because I think it works faster, is smoother, and I prefer the video settings UI over other platforms. Everyone else makes it too complicated to change backgrounds or blur as necessary. The adjustment for low light is also a huge win.

Incentivized

• Easy to set up.
• Easy to integrate with other platforms.
• Easy to look professional and tech-savvy.
• Duplicating successful webinars is simple.
• Moving from the two platforms means we have tools for live and evergreen streaming.

• Easy data entry using imported CSV files
• Full speaker and session images and text, with individual itineraries for attendees.
• Duplicate the structure and format of an existing event for your next event, or create an event template to easily replicate future events
• Automated language caption translation on-the-fly for a growing list of languages

Incentivized

• Landing pages. The designs are pretty limited and repetitive, our company is always using our own designs.
• Text limitations. You don't have a lot of room when it comes to text and webinar descriptions during the setup. If you stay away from long titles you should be good.
• Pricing. The tool is definitely not cheap. If you're not planning to have regular webinars on it, you should look into something smaller and more budget-friendly.

Incentivized

• I will we could add registration disclaimer language to the Webinar templates.
• Some of the customization and setup features are difficult to find.
• I would like to add someone to help me run webinars without paying for them to have their own webinar platform. We should be able to buy one platform and both of us log into it and setup and run webinars from it.

Incentivized

We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.

Incentivized

The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well

Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.

The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar

Incentivized

Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.

Incentivized

Implementation was very feasible during our initial usage of the Zoom after COVID-19.

Incentivized

WebinarJam all around gives us more options, integrations, marketing abilities, and attendance abilities and the price is reasonable for everything we get. We use Zoom for some smaller training courses and when we need to do breakout-style training but other than that, WebinarJam is out goto. We selected WebinarJam for all the above reasons and to this date haven't had any reason to switch to anything else.

Incentivized

Zoom is a good option compared to these other softwares as it is more universally accepted. The advantage of this is that most people use Zoom, making it easier to arrange a call with external stakeholders. Microsoft Teams is often very unreliable, and Zoom seems to work more consistently compared to the other options.

Incentivized

• WebinarJam has very little impact on our overall business objectives, as we rarely use it for the things we focus on most now.
• We feel we never did get our money worth from the original purchase, so that is a negative impact on ROI.
• The difficulties we encountered made us realize the importance of distinguishing the difference between using a product designed for the Marketing Industry versus the Education and Training Industries.

Incentivized

• Our main need that Zoom Webinar meets is the need to have frequent company video webinars, and it's a need that Zoom meets far better than any other tool available.
• The branding features available allow us to keep branding for internal and external webinars strong, unlike other tools which have minimal branding capabilities for webinars.
• Zoom's new Events offering makes it easy to set up engaging and interactive hubs for multi-day webinars.

Incentivized