WellnessLiving vs. Zen Planner

WellnessLiving provides my small piano and art studio with just what we need for scheduling without being forced to add bells and whistles we don't need. We accept payments directly through Intuit so we don't need a scheduling system that accepts payment. We handle our own promotions on the school's social media platforms so we don't need it on a scheduling platform.

Incentivized

I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.

Incentivized

• They respond to any technical problems by email and phone promptly.
• The cost is affordable for our small business.
• Their platform works with our business set up.

Incentivized

• Being able to log in from a phone saves quite a bit of time
• If I want to see if there is an upcoming class I can check in on the app
• I can have multiple accounts for any company that uses Zen Planner without having to download a separate app to log in.

Incentivized

• When a student enrolls in a 2-hour class, we have to enter it as two 1 hour classes. As a result, the student only gets one reminder email. This always causes confusion. This needs to be addressed and corrected.

Incentivized

• The kiosk (attendance) interface seems to be lagging.
• A stronger android app.

Incentivized

No questions about that, I'm with Zen Planner for a while! They have everything I need and more.

Incentivized

WellnessLiving support replies promptly to emails and actually answers the phone.

Incentivized

MINDBODY forced us to accept a larger "basic" package with bells and whistles we didn't need, almost doubling our monthly bill with them. Not okay, especially since we were one of their very first clients. No support for micro-businesses like my studio.

Incentivized

I have not used any product that are similar to Zen Planner in any way.

Incentivized

• They came to us at the perfect time. We were with another scheduling software company that was going to gouge us with increased costs. WellnessLiving was just starting and gave us an affordable package.

Incentivized

• Zen Planner has cut the time I need to wait in line to sign in. I can do this right from my phone without any issues.
• Being able to track my progress and seeing special classes that will be coming up is a great way to find out, without having to go into the school and ask

Incentivized