Antavo AI Loyalty Cloud vs. Woobox

One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.

Incentivized

Woobox is a great promotion product to use, especially if you are looking to cut costs. Woobox offers affordable options for those looking to run contests and sweepstakes. Our company is on an enterprise plan so we had to invest a few months to figure out a model that would work for us. Woobox was helpful in our transition to their platform. Woobox offers robust reporting as well which is important for all aspects of our business.

Incentivized

• Customer Service
• Agile
• API connections

Incentivized

• Woobox makes it easy to create a variety of promotions in their platform.
• The technology is intuitive to use and allows for a lot of customization.
• Woobox has a support team that is quick to respond and help.

Incentivized

• Can't access through mobile devices.
• Sometimes uploading files doesn't work.
• Regional languages are not supported in app.

Incentivized

• Free version has very limited features.
• Number of participants in a month for a contest should not be limited to 1000.
• Woobox requires more flexibility to compete with there competitors.

Incentivized

Support was quick and efficient. Product has a lot to offer outside of Facebook contests that I would like to try in the future. I cannot stress enough how easy this product was to use. Up and running in five minutes.

First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great

It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills

I have never noticed it down.

It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.

Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.

Incentivized

They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.

Easy to integrate with existing Facebook account.

The integration between Antavo and Bloomreach is out of the box.

Woobox interface is very easy to use and user-friendly I always prefer using Woobox because it always provides me desired results. Their customer support is also very helpful and whenever I need some assistance Woobox always comes up with the best solution and problem-solving answers. I strongly recommend Woobox for all user who is looking for an excellent platform where they can create polls, skill contest, award management, and many more amazing things.

Incentivized

• Increased engagement with existing loyalty users
• Brought new users
• Increased ROI

• Woobox creates an easy way for consumers to enter. It is not complicated therefore more people enter
• We used woobox for a second contest that we did not use it in the first one and we got double the entries