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Kore.ai vs. Workativ Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kore.ai
Score 6.0 out of 10
N/A
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
Workativ Assistant
Score 10.0 out of 10
N/A
Workativ is a no-code SaaS platform for companies used to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box. Workativ differentiates itself by focusing on employee IT & HR support digital and hybrid workplace transformation. Along with chatbot, Workativ comes with an app workflow automation engine and out-of-the-box automation marketplace with 600+ pre-built app workflows for the chatbot. Workativ Assistant fully automates a request, e.g.,…
$0
Pricing
Kore.aiWorkativ Assistant
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kore.aiWorkativ Assistant
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
Kore.aiWorkativ Assistant
User Ratings
Kore.aiWorkativ Assistant
Likelihood to Recommend
8.5
(2 ratings)
10.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Kore.aiWorkativ Assistant
Likelihood to Recommend
Kore.ai
It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
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Workativ
Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
Verified User
Anonymous
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Pros
Kore.ai
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
Chhaya Singh | TrustRadius Reviewer
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Workativ
  • Automation
  • Connects to many applications
  • Save time
Verified User
Anonymous
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Usability
Kore.ai
For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
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Workativ
No answers on this topic
Support Rating
Kore.ai
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
Chhaya Singh | TrustRadius Reviewer
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Workativ
No answers on this topic
Return on Investment
Kore.ai
  • Assisted in solving customer questions.
Chhaya Singh | TrustRadius Reviewer
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Workativ
  • Saved time which allows IT hours to be used elsewhere
Verified User
Anonymous
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ScreenShots

Kore.ai Screenshots

Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages, the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.

Workativ Assistant Screenshots

Screenshot of Workativ provides comprehensive reports on user interactions to improve the quality of employee support by analyzing details of automations’ performance and user interactions.Screenshot of Dialog Designer Using Workativ Assistant’s Dialog Designer, you can create an AI-based dialog/conversation flow that can perform automations to resolve user issues. Dialog flows are expressed in a branch-like format making it easily understandable.Screenshot of Dialog Designer - Detailed ViewScreenshot of Automation Designer The automation designer’s intuitive UI enables you to create workflows that automate repetitive tasks. For instance, it can be as simple as fetching the status of a ticket or unlocking your employees’ accounts. All from the comfort of your company’s chat-channel!Screenshot of Automations Marketplace Workativ Assistant Marketplace houses over 2000+ ready-to-use automations, based on data gathered on the most commonly reported issues during workplace IT support. These pre-built automations can be downloaded in a click.Screenshot of Chat channel integration - Microsoft Teams Workativ can be deployed on Teams to give employees a modern self-service using the Workativ Assistant Chatbot.