Workato vs. Zapier

Workato

64 Reviews and Ratings

Zapier

770 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Workato	Score8.8 out of 10	N/A	Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.	N/A
Zapier	Score9.1 out of 10	N/A	The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.	$29.99 per month 750 tasks per month

Pricing

Workato

Zapier

No answers on this topic

Starter: $29.99
per month 750 tasks per month
Professional: $73.50
per month 2k tasks per month
Team: $103.50
per month 2k tasks per month
Company: Contact Sales

Pricing Offerings
Workato	Zapier
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

33% discount for annual pricing.

Community Pulse
Key User Insights
	Workato	Zapier
Considered Both Products	Workato Kevin Shuler Owner and CEO in Professional Services at Quandary Consulting Group (Computer Software, 1-10 employees) Chose Workato Zapier's integration tools are impressive, especially considering the cost. Their connectors are lacking functionality vs Workato, which ultimately leads to more development time and cost. Workato's built-in functionality, like lookup tables, are extremely impressive. They … Incentivized Helpful? Verified User Chose Workato Zapier was great for simple integrations, however, error handling and recipe writing isn't as strong. We also found the pricing to be deceiving once working on more complex integrations. Incentivized Helpful? Sebastian Pereira CIO in Information Technology at Santex (Computer Software, 51-200 employees) Chose Workato From what I could see, Zapier was very limited against what Workato was offering. The model of Zapier, at first sight, was very easy to understand: you pick 2 connectors and create a process in the middle, but that's where Workato made the difference, on how easy the recipe … Incentivized Helpful? Peter Rifken Senior Solutions Engineer in Sales at Quick Base (Computer Software, 201-500 employees) Chose Workato Workato is much simpler to learn and configure than Dell Boomi. While powerful, I struggled with Boomi's interface. I know Boomi is powerful and trusted by many enterprises, but it seems a little inaccessible to me - the learning curve is a little too steep and I don't have the … Incentivized Helpful? John Gabriel Athitakis Sr. Salesforce.com Administrator & Developer in Information Technology at Puppet (Information Technology & Services, 501-1000 employees) Chose Workato We were able to get into contact with Workato faster, and at the time preferred the native integrations offered in Workato compared to Zapier. As of today, their offerings are much more similar. Incentivized Helpful? Ram Avrahami Head of Global IT & IS in Information Technology at Next Insurance (Insurance, 501-1000 employees) Chose Workato Workato is definitely the easiest tool to work with. We found other tools more challenging when there are no pre-built connectors, and it requires coding knowledge to extract objects from JSON payload for example. In Workato, the payload is auto parse and each object can be … Incentivized Helpful? Charlie Murawski Director Of Technical Operations in Professional Services at MCF Technology Solutions (Computer Software, 51-200 employees) Chose Workato Workato beats the competition pound for pound, not even close. It's a much more enterprise-grade tool, designed from the ground up to be stable, solid, and secure. The other tools I've tried were either buggy, lacking in capability, felt like toys, or were really hard to scale. Incentivized Helpful? Verified User Chose Workato I use Workato for the full view of my process. Both the console on errors and debugging as well as the unified view of each task I'm automating. In addition, I know that Workato has all the power necessary for enterprise integration. Incentivized Helpful? Chayce Duncan Technical Lead in Information Technology at Quandary Consulting Group (Information Services, 1-10 employees) Chose Workato A market leader when it comes to an out of the box/do it yourself integration tool. It is very user-friendly with an excellent track record for new connectors and reliability. Incentivized Helpful? Carlos Santos Lead \| E-Commerce Support \| JUMIA in Information Technology at Jumia Group (Internet, 1001-5000 employees) Chose Workato We found Workato to be easier to use, more powerful and more robust than other solutions we tested at the time. It simply does the trick and allowed us to implement all that we needed in all the precise details we needed. It gave us all the power, flexibility and autonomy we … Incentivized Helpful?	Zapier Verified User Chose Zapier Zapier, in my opinion, is more user-friendly than Workato. Their pricing is also much better. I believe Workato's ability to handle complex steps may be superior to Zapier, but not by much. I chose and continue to choose Zapier because of its overall presentation, usability, … Incentivized Helpful? Brett Farr Founder & Marketing Automation Architect in Marketing at Blick Digital (Marketing and Advertising, 1-10 employees) Chose Zapier The only other major alternative we've tried against Zapier is Workato. Workato was great and had a lot of features, but was a bit overkill for what we needed. It was definitely more feature-rich, but it was also 3-4x the price and we didn't really need all the features it … Incentivized Helpful? Tim Berman Founder and Growth Hacker at Big Red's Equipment Sales in Marketing at Big Red's Equipment Sales (Retail, 11-50 employees) Chose Zapier PieSync is historical real-time 2-way syncing. It doesn't get any better than that. However, Zapier has way more connectors, so there is a place for both. Workato looked robust, but was really lacking on triggers and actions, and it cost more than Zapier and PieSync combined. … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Workato	Zapier
Highlights	Research Team Insight Published January 31, 2024 Users have consistently found Workato helpful in automating their complex business processes. Common scenarios where Workato has proven useful include synchronizing inventory between multiple applications, automating sales workflows, and integration with ERP, CRM systems, and third-party APIs. Reviewers tend to appreciate Workato’s compatibility with a multitude of applications and its power in handling multi-step workflows, which enables them to maintain inter-department synchronicity, improve operational efficiency, and eliminate redundancy in tasks. On the other hand, reviewers of Zapier tend to use it to handle more straightforward tasks, like integrating and automating functions between different software applications. Users have mainly used it for tasks such as sending email alerts when a new entry is added to a CRM system, moving data between different apps, scheduling social media posts, or automating repeated tasks in project management software. Zapier’s strong suit highlighted by the customers is its ease of use, broad range of integrations, and ability to automate simple tasks efficiently, freeing up users’ time for more strategic tasks.

Features

Workato

Zapier

Comparison of Cloud Data Integration features of Workato and Zapier
Feature	Workato 6.4 37 Ratings	Zapier 8.6 105 Ratings
Pre-built connectors	7.637 Ratings	9.2102 Ratings
Connector modification	6.435 Ratings	7.990 Ratings
Support for real-time and batch integration	4.533 Ratings	8.389 Ratings
Data quality services	6.730 Ratings	8.770 Ratings
Data security features	7.333 Ratings	9.269 Ratings
Monitoring console	5.937 Ratings	8.278 Ratings

User Ratings
	Workato	Zapier
Likelihood to Recommend	6.0 (37 ratings)	9.4 (110 ratings)
Likelihood to Renew	1.0 (3 ratings)	10.0 (1 ratings)
Usability	6.0 (3 ratings)	9.0 (9 ratings)
Support Rating	8.0 (6 ratings)	1.0 (10 ratings)
Implementation Rating	3.0 (1 ratings)	- (0 ratings)