ADP Workforce Now vs. Workday Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Workday Workforce Management
Score 8.8 out of 10
N/A
Workday Workforce Management is a workforce operations software that integrates HR, time, and scheduling data, to eliminate disjointed processes that halt day-to-day operations. Consistent with a worker-first approach, Workday provides mobile-first access to personalized pay, time, and schedules, giving workers frictionless on-the-go access. This helps overcome difficulties in retaining workers and keeps them engaged in a competitive labor…N/A
Pricing
ADP Workforce NowWorkday Workforce Management
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowWorkday Workforce Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowWorkday Workforce Management
Features
ADP Workforce NowWorkday Workforce Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.8
Ratings
1% below category average
Workday Workforce Management
-
Ratings
Employee demographic data8.00 Ratings00 Ratings
Employment history7.80 Ratings00 Ratings
Job profiles and administration8.40 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.90 Ratings00 Ratings
Organizational charting8.00 Ratings00 Ratings
Organization and location management8.00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)6.80 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.8
Ratings
2% below category average
Workday Workforce Management
9.3
Ratings
12% above category average
Pay calculation8.50 Ratings9.90 Ratings
Support for external payroll vendors6.70 Ratings8.90 Ratings
Off-cycle/On-Demand payment7.40 Ratings9.80 Ratings
Benefit plan administration7.50 Ratings9.90 Ratings
Direct deposit files8.30 Ratings9.90 Ratings
Salary revision and increment management7.70 Ratings9.90 Ratings
Reimbursement management8.20 Ratings7.00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.7
Ratings
4% below category average
Workday Workforce Management
-
Ratings
Approval workflow7.60 Ratings00 Ratings
Balance details7.30 Ratings00 Ratings
Annual carry-forward and encashment8.10 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.7
Ratings
5% below category average
Workday Workforce Management
-
Ratings
View and generate pay and benefit information8.00 Ratings00 Ratings
Update personal information7.70 Ratings00 Ratings
View company policy documentation7.90 Ratings00 Ratings
Employee recognition7.00 Ratings00 Ratings
View job history7.70 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
Ratings
29% below category average
Workday Workforce Management
-
Ratings
Tracking of all physical assets6.00 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.8
Ratings
10% below category average
Workday Workforce Management
-
Ratings
Report builder7.80 Ratings00 Ratings
Pre-built reports7.20 Ratings00 Ratings
Ability to combine HR data with external data5.30 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.2
Ratings
9% below category average
Workday Workforce Management
-
Ratings
New hire portal7.60 Ratings00 Ratings
Manager tracking tools6.80 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.7
Ratings
3% below category average
Workday Workforce Management
-
Ratings
Corporate goal setting7.50 Ratings00 Ratings
Individual goal setting7.60 Ratings00 Ratings
Line-of sight-visibility7.90 Ratings00 Ratings
Performance tracking7.60 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
6.4
Ratings
20% below category average
Workday Workforce Management
-
Ratings
Performance plans6.90 Ratings00 Ratings
Performance improvement plans6.30 Ratings00 Ratings
Review status tracking5.50 Ratings00 Ratings
Review reminders7.00 Ratings00 Ratings
Multiple review frequency6.50 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
Ratings
26% below category average
Workday Workforce Management
-
Ratings
Create succession plans/pools5.80 Ratings00 Ratings
Candidate ranking5.80 Ratings00 Ratings
Candidate search6.30 Ratings00 Ratings
Candidate development6.20 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.6
Ratings
16% below category average
Workday Workforce Management
-
Ratings
Job Requisition Management7.50 Ratings00 Ratings
Company Website Posting7.40 Ratings00 Ratings
Publish to Social Media6.90 Ratings00 Ratings
Job Search Site Posting6.60 Ratings00 Ratings
Duplicate Candidate Prevention2.30 Ratings00 Ratings
Applicant Tracking7.20 Ratings00 Ratings
Notifications and Alerts8.00 Ratings00 Ratings
User Ratings
ADP Workforce NowWorkday Workforce Management
Likelihood to Recommend
8.1
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
7.2
(0 ratings)
-
(0 ratings)
Usability
2.2
(0 ratings)
10.0
(0 ratings)
Availability
7.3
(0 ratings)
-
(0 ratings)
Performance
6.4
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
-
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
5.8
(0 ratings)
-
(0 ratings)
Implementation Rating
1.5
(0 ratings)
-
(0 ratings)
Configurability
6.4
(0 ratings)
-
(0 ratings)
Ease of integration
6.1
(0 ratings)
-
(0 ratings)
Product Scalability
7.4
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(0 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowWorkday Workforce Management
Likelihood to Recommend
well suited for folks in manufacturing or building (jobs and tasks required). Good for small and big business, ease of forming to what you want rather then getting oversold on items that you will not use. Lots of training options available
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Workday is well suited as am employee because it allows me to easily access pay and goal-setting information at a large org. It also made the process of getting hired and initially onboarded simple. I imagine it could be less helpful at a smaller organization where people have more direct access to folks in payroll
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Pros
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
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  • payroll
  • timecard edits
  • mobile ability
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Cons
  • Customized pre-process payroll reports (Limited on pre-process payroll reports)
  • Labor Allocation (Allocations make payroll reporting very hard to review and find any errors )
  • Recruiting (ATS is very basic)
  • Geofencing (should be able to change shape rather than a circle)
  • Pay Classes (should be able to change at Practitioner level rather than reach out to support)
  • Cookies and Cache have to be cleared on a regular basis
  • Only able to see employee documents/acknowledgements one at a time in the employee file
  • Timecards can only be managed/viewed by 1 person
  • Timeoff emails do not have a link
  • Cost per payroll - not just monthly fee so cost with off cycle payrolls
  • Separate I9 step not needed - during onboarding - 2nd Everify step
  • ADP Workforce Now does not pull in allowances for Houly employees into payroll ONLY Salaried employees
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  • The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
  • In-process referrals don't always show up in the "My Referrals" tab
  • Filters on tasks don't always work.
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Likelihood to Renew
We are happy with the service and options offered by ADP. Although the cost is a bit high for a not-for-profit organization, it is essential that we have multi-jurisdictional support for the 20 plus states where employees work and reside. As our company is diminishing in size, we may need to look at making a change to conserve costs. At this time, that would be the only reason we would not renew our WFN contract.
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No answers on this topic
Usability
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support. Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
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Workday Payroll and Workforce Management hasn't given me any issues. I love that you can customize your profile with icons, the color scheme, and etc. It makes it feel more personable. In addition, you can customize which icons that you use frequently to complete tasks. I would recommend it to anyone who wants a platform that has high usability and versatility.
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Reliability and Availability
ADP outages are very rare
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No answers on this topic
Performance
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
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No answers on this topic
Support Rating
Most of it is not local, which impacts barriers and customs. I do think they know a lot, but not the cohesive piece. Some naturally know more about certain things than others. The payroll section should be broken out more because payroll is a big topic with many problems, so it can be hard to get the right person who can actually help you.
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No answers on this topic
In-Person Training
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
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No answers on this topic
Online Training
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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No answers on this topic
Implementation Rating
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Alternatives Considered
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
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Workday Payroll and Workforce Management in my opinion does as great job of letting staff know beforehand what they are going to get paid on a weekly or bi-weekly basis. I found that Gusto does not provide that insight. It would be nice though to have a feature in those platforms where you could do a "what if" feature to determine how much you could make if you were single, married, or made a higher salary or lower. This is a feature that I have used in webBASIS, and it was extremely helpful.
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Scalability
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
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No answers on this topic
Return on Investment
  • ADP Workforce Now handles all of our tax filing which frees up our time to do other things. They keep us compliant communicating updates on a timely basis.
  • Calculates payrolls accurately. Our management and employees have built a level of confidence due to the ease of pulling statements, year end documents etc.
  • A really nice feature is the follow up email what a change has been made to banking information. There were a couple of times the employee did not make changes to their account information. This kept their funds from getting routed into the wrong hands.
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  • Faster processes
  • Accuracy
  • Salary for increased personnel
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ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

Workday Workforce Management Screenshots

Screenshot of Workday Workforce Management ScheduleScreenshot of Workday Workforce Management Schedule (Mobile)Screenshot of Workday Workforce Management Team InsightsScreenshot of Workday Workforce Management Time and Scheduling HubScreenshot of Workday Workforce Management Time (Mobile)