WORKetc vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
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WORKetc | Score7 out of 10 | Small Businesses (1-50 employees) | WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote. | $78 per month |
Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
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| WORKetc | Zendesk Sell | |
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| Likelihood to Recommend | 7.8 | 10.0 |
| Likelihood to Renew | 8.2 | 9.0 |
| Usability | 8.2 | 8.9 |
| Availability | 9.1 | 10.0 |
| Performance | 8.2 | 10.0 |
| Support Rating | 8.2 | 8.8 |
| Online Training | 8.2 | 7.0 |
| Implementation Rating | 9.1 | 8.0 |
| Configurability | 9.1 | 10.0 |
| Ease of integration | 4.5 | 10.0 |
| Product Scalability | 8.2 | 10.0 |
| Vendor post-sale | 8.2 | 10.0 |
| Vendor pre-sale | 8.2 | 10.0 |