Workhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align…
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Xoxoday Empuls
Score 7.0 out of 10
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Xoxoday Empuls is designed to help teams move together - aligned to a single vision and able to share meaningful, immediate and personal messages at scale. Whether its about a new employee onboarding, or wishing someone's birthday, or participating in a marathon, all of it can happen in Empuls groups. With Xoxoday Empuls, the user can build a collaborative company culture with features like feeds, announcements, groups, chats, and notifications.
It is definitely very well suited for cases like how my company uses it (which is a platform to celebrate colleagues and peers within the company, public or privately—depending on your choice). It feels good to write a review on someone I care about and want to celebrate. Maybe it would be less appropriate if the reviews were to be mandatorily public, but I don't know if that even exists.
Using Xoxoday for long service awards as well quarterly rewards and recognition programs. Really appreciate the immediate response from customer support. Doing great in our US offices too.
In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
I think there are too many steps to submit an award
In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform
Easy profile viewing. Whenever a colleague was mentioned in the town hall, I have to hover over their names and wait for the "view profile" button to appear, instead of just clicking on their tagged names.
Improve searching for colleagues' profiles. Whenever I checked on my colleagues via the search button, it will be their mentioned post, and not their profile is shown.
It is really very usable. I cannot find anything to complain about its usability. The UX is done perfectly. Even when I used it first, I figured my way around it really quickly. Now, I cannot remember if I had a 'user tutorial' first time I opened it, but if not, that would maybe be a place for improvement.
The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
I have not used any product other than BRAVO! for recognition. Other than that, it has just been 1 1 communication OR during a meeting; we can provide some kudos to different folks. Although public, in-the-moment recognition may not always be received the way we hoped, some folks prefer more indirect recognition.
I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.
