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Yurbi vs. Zendesk Explore

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yurbi

    Score8 out of 10
    N/AYurbi is a business intelligence solution that is designed to bridge the gap between business users and intelligent data. It provides the business user with the ability to connect, secure, and collaborate with data to make better business decisions. According to the vendor, Yurbi brings the powerful reporting and analytical capabilities of traditional BI, but takes out the coding jargon – so that people can actually use it themselves. As a 100% HTML5 application, Yurbi gives users and…

    $24,000

    per year

    Zendesk Explore

    Score8.7 out of 10
    N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    YurbiZendesk Explore
    Editions & Modules
    Yurbi
    24,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    YurbiZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsYurbi's pricing model is simple and predictable. User licenses start at just $495 per year and that includes all the powerful features of our platform. We offer named users, concurrent users, and public view or anonymous report licensing options. We also offer custom/hybrid pricing for vendors looking to OEM Yurbi.—
    More Pricing Information
    Features
    YurbiZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports00 Ratings7.15 Ratings
    Customizable dashboards00 Ratings10.09 Ratings
    Report Formatting Templates00 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis00 Ratings9.59 Ratings
    Formatting capabilities00 Ratings9.09 Ratings
    Integration with R or other statistical packages00 Ratings4.85 Ratings
    Report sharing and collaboration00 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web00 Ratings6.96 Ratings
    Publish to PDF00 Ratings9.07 Ratings
    Report Versioning00 Ratings9.03 Ratings
    Report Delivery Scheduling00 Ratings8.97 Ratings
    Delivery to Remote Servers00 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.16 Ratings
    Predictive Analytics00 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)00 Ratings9.58 Ratings
    Role-Based Security Model00 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Single Sign-On (SSO)00 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access00 Ratings6.05 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Yurbi and Zendesk Explore
    Feature
    Yurbi
    -
    Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API00 Ratings5.34 Ratings
    Javascript API00 Ratings5.93 Ratings
    iFrames00 Ratings5.53 Ratings
    Java API00 Ratings5.63 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    User Ratings
    YurbiZendesk Explore
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    10.0
    (1 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)