Zendesk Chat vs. Zoho Zia
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Zendesk Chat | Score8.5 out of 10 | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
 Zoho Zia | Score9 out of 10 | N/A | Zia is an AI-powered sales assistant for Zoho CRM. She analyzes the activities and performance of individual salespeople using Zoho CRM and provides a pipeline analysis, reminders, predictions, and recommendations about when to contact prospects, how to leverage automation, and which activities to spend time on. | N/A |
| Zendesk Chat | Zoho Zia | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Zendesk Chat | Zoho Zia | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.0 | - |
| Support Rating | 8.4 | - |