Salesforce Lightning Platform vs. Zendesk Sunshine
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Lightning Platform | Score7.7 out of 10 | N/A | Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more. | $25 Per User Per Month |
 Zendesk Sunshine | Score7 out of 10 | N/A | Sunshine is the foundation beneath Zendesk that can be used by customers to build their own customer engagement solutions. Sunshine can be configured to meet the user's business needs using its available apps, tools, and pre-built capabilities that fits the user's own systems. Sunshine uses open standards and common languages, so it’s easier to create a support platform from a modified Zendesk, that may better suit the organization's specific needs. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Salesforce Lightning Platform | Zendesk Sunshine | |
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| Likelihood to Recommend | 6.7 | 9.0 |
| Usability | 7.3 | 9.0 |
| Support Rating | 8.1 | 10.0 |