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Zoho Creator vs. Zoho CRM

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Zoho Creator

74 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Creator

    Score9.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $8

    per month per user

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Zoho CreatorZoho CRM
    Editions & Modules
    Standard
    $8
    per month per user
    Professional
    $20
    per month per user
    Enterprise
    $25
    per month per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Zoho CreatorZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees—
    More Pricing Information
    Community Pulse
    Zoho CreatorZoho CRM
    Considered Both Products
    Zoho
    Verified User
    Chose Zoho Creator
    I could use Excel to do what I need but prefer to use Zoho Creator for the main reasons of being very secure, fast, easily accessible, cloud based, etc. The CSV import option is a huge time saver, I can import CSV or TXT files directly into Zoho Creator in seconds.
    Incentivized
    Rafael Grandizoli
    Gerente de Operações in Product Management at MUV (Marketing & Advertising, 11-50 employees)
    Chose Zoho Creator
    We decided that proprietary programming language and develop the software from scratch would cost us more than our budget, and also it would take a lot of time we didn't have. Zoho Creator was chosen besides any other proprietary way to develop a software because it's low code …
    Incentivized
    Verified User
    Chose Zoho Creator
    I've looked into this app but never really considered using it. Zoho Creator has met and exceeded all our expectations as a database management app there's been no need to stack it up against others.
    Incentivized
    Zoho
    Vishal Sharma
    Senior Manager in Information Technology at Chipsoft (Information Technology & Services, 11-50 employees)
    Chose Zoho CRM
    Pricing and easy to use.
    Incentivized
    Verified User
    Chose Zoho CRM
    Zoho is a much more inexpensive solution compared to Salesforce, yet it provides a lot of the same tools that the leading competitor provides. For us, it came down to the overall value of the product based on the final price to implement and use.
    Incentivized
    Jon Porreca
    Project Administrator in Customer Service at A1 Energy (Renewables & Environment, 1-10 employees)
    Chose Zoho CRM
    Zoho CRM was the first and only CRM we've used. It's met our needs from day one and has grown with us as we've grown. We are a Zoho One customer so we do use many more Zoho apps in tandem with Zoho CRM, but never really consider any other CRM products or direct competitors to …
    Incentivized
    Brian Walsh
    BA/PM in Sales at Lucid Switch (Information Technology and Services, 1-10 employees)
    Chose Zoho CRM
    Zoho is cheaper than Salesforce and Sugar, and more robust than Nimble. It's also probably easier to use than Salesforce and Sugar for most people, and there is monthly billing rather than a year contract if that is what you are looking for.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Zoho CreatorZoho CRM
    Low-Code Development
    Comparison of Low-Code Development features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    7.9
    18 Ratings
    Zoho CRM
    -
    Ratings
    Visual Modeling7.617 Ratings00 Ratings
    Drag-and-drop Interfaces8.917 Ratings00 Ratings
    Platform Security7.918 Ratings00 Ratings
    Platform User Management7.818 Ratings00 Ratings
    Reusability7.018 Ratings00 Ratings
    Platform Scalability7.918 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management00 Ratings8.5279 Ratings
    Workflow management00 Ratings8.3266 Ratings
    Territory management00 Ratings8.8196 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.8248 Ratings
    Contract management00 Ratings8.8203 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Interaction tracking00 Ratings8.1249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management00 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management00 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management00 Ratings8.5248 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    Reporting00 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Pipeline visualization00 Ratings8.4235 Ratings
    Customizable reports00 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields00 Ratings8.4275 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Role-based user permissions00 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Zoho Creator and Zoho CRM
    Feature
    Zoho Creator
    -
    Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access00 Ratings8.7230 Ratings
    User Ratings
    Zoho CreatorZoho CRM
    Likelihood to Recommend
    8.8
    (24 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    7.6
    (42 ratings)
    Usability
    8.0
    (18 ratings)
    7.8
    (172 ratings)
    Availability
    10.0
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    9.0
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.8
    (4 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    10.0
    (1 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)