TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    tawk.to

    Score8.2 out of 10
    N/ATawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A

    Zoho SalesIQ

    Score8.4 out of 10
    N/AZoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website…

    $0

    per month per user

    Pricing
    tawk.toZoho SalesIQ
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month per user
    Basic
    $10
    per month per user
    Professional
    $17
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    tawk.toZoho SalesIQ
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    tawk.toZoho SalesIQ
    Considered Both Products
    tawk.to
    No answer on this topic
    Zoho
    Chose Zoho SalesIQ
    I find the Zoho chat to be easier to implement across our web applications and WordPress site. I find the bot builder to be the simplest of the lot and was able to get it up and running within a few hours. The pricing is great and their integration with other Zoho products is …
    Incentivized
    Chose Zoho SalesIQ
    Tawk to was nice but it was missing a lot of features that Zoho SalesIQ has. And a massively important advantage that SalesIQ had was that it integrated with other Zoho apps that we already used. The pricing of Zoho SalesIQ was also very attractive, we felt that it offered a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    tawk.toZoho SalesIQ
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of tawk.to and Zoho SalesIQ
    Feature
    tawk.to
    10.0
    1 Ratings
    Zoho SalesIQ
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    User Ratings
    tawk.toZoho SalesIQ
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.9
    (13 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)