OneSpan Sign vs. Zoho Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneSpan Sign
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.
$0
Free for 30 Days
Zoho Sign
Score 9.3 out of 10
Small Businesses (1-50 employees)
Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…
$0
per user
Pricing
OneSpan SignZoho Sign
Editions & Modules
Free Trial
$0
Free for 30 Days
Professionnal
$20
Per User per Month
Enterprise
Call for Pricing
Enterprise
Call for pricing
Contract
Free
$0.00
per user
Standard
$10.00
per user/ month
Professional
$15.00
per user/ month
Offerings
Pricing Offerings
OneSpan SignZoho Sign
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 per user
Additional Details
More Pricing Information
Community Pulse
OneSpan SignZoho Sign
Considered Both Products
OneSpan Sign
Chose OneSpan Sign
Both products had similar functions, but I found that OneSpan Sign just had the edge when it came to use ability and user experience. It is very clear how to use the system and it integrates very well into our business. Are use it on a regular basis, and even though I’ve tried …
Chose OneSpan Sign
OneSpan was more affordable than DocuSign.
Chose OneSpan Sign
we realized some insurance companies are using OneSpan and also our admin office uses the same program. Therefore, it is more friendly in terms of everyone knowing software.
Chose OneSpan Sign
OneSpan Sign had better audit history capability and better pricing.
Chose OneSpan Sign
My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working …
Chose OneSpan Sign
All other evaluated tools allowed for changes within the document after the first signature. Within OneSpan this action kicked off a completely new signing process. This along with the security compliance was our main factor for approval.
Chose OneSpan Sign
Docusign wanted $1500/mo for access to the equivalent feature set of creating links to standard forms.
Chose OneSpan Sign
I haven't used a competitor nor would I as esignlive meets our needs.
Chose OneSpan Sign
eSignLive has made it easy to send and receive documents. No other program has been as user friendly as it is!
Chose OneSpan Sign
We are being introduced to similar products; I'm loyal, but any improvement with the unlocking of documents, and yearly subscription cost would make me more loyal!
Chose OneSpan Sign
DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the …
Chose OneSpan Sign
I didn't research alternatives since I was approached directly.
Chose OneSpan Sign
I was told that the other services may have a better API but for our needs, the cheaper the better and eSign Live's prices could not be beat. I believe that DocuSign's similar product was roughly four times as much as what we are currently spending on eSign Live.
Chose OneSpan Sign
Our primary market is the enterprise. We reviewed other tools at the outset but these are small to medium scale tools trying to move into the enterprise, mostly with public cloud only offerings. We needed a platform with a proven record in the enterprise with options like …
Chose OneSpan Sign
DocuSign has a reminder function if the paperwork is not complete. You just click Remind and it sends the person a reminder to complete.
Chose OneSpan Sign
We've used a few other programs for sponsorships, and looked into using them for scholarships but the cost was in the thousands to create an additional form. eSignLive was much more cost-effective for our department as our organization was already using it for other forms (I …
Chose OneSpan Sign
It all comes down to workflow and UX. e-SignLive is the superior choice when it comes to these factors. The product lays out the signing process in an easy-to-follow format that is easy to understand both from the client side and the customer side. As a SaaS user, security was …
Chose OneSpan Sign
We were also considering Docusign but with the similarity of product and functional offering, it boiled down to price and possibly a better support system.
Chose OneSpan Sign
e-SignLive provided us with more cost control options around implementing and using the service than competitors. e-SignLive seems to offer stronger legal and audit attention to details around electronic signature processing.
Chose OneSpan Sign
no one
Chose OneSpan Sign
I dont have the feeling it's as secure or recognized as E-SignLive.
Chose OneSpan Sign
It is not so expensive, and easy to use.
Zoho Sign
Chose Zoho Sign
Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for …
Chose Zoho Sign
Before using Zoho Sign, we simply send out PDFs and had our partners and clients sign them and send them back. Obviously, Zoho Sign stacks pretty high against that because of how professional it is, how much simpler it is for us to use, and how much time it saves us.
Chose Zoho Sign
Docusign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
Chose Zoho Sign
I was a paid subscriber to Adobe prior to using Zoho, and found their solution expensive and inflexible. DocuSign may be the market leader, but Zoho fits better into our overall needs, especially since it integrates well with our other Zoho products.
Best Alternatives
OneSpan SignZoho Sign
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.3 out of 10
DocuSign
DocuSign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneSpan SignZoho Sign
Likelihood to Recommend
8.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
OneSpan SignZoho Sign
Likelihood to Recommend
It is well suited for financial professional field. At the moment, i cannot think of area that will be less appropriate. It all comes down to if the admin office or head office can accept OneSpan as authorized software. Often enough, program can be very good but not recognized by head office due to its compliance issue. For example, in the Canadian regulatory rules for investments, sometimes it requires companies to process/store documents in the same country. If there is a cross border issue, it will be a big compliance issue.
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If your business needs an electronic signing software, then I recommend Zoho Sign because it has all the great features. It ensures fast and secure document signing and, most importantly, it is legally binding.
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Pros
  • One can set up a workflow in which one can specify the order in which signatures have to be done.
  • Customer service is great and always ready to go the extra mile.
  • Pricing is very transparent, and there are no hidden charges.
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  • Shared organizational templates encourage corporate uniformity and standards.
  • Centralized retention of the executed agreements.
  • Orchestrated signing workflow with internal and external users.
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Cons
  • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
  • Pricing seems a bit high when compared with other players in the market
  • Data importing and exporting capabilities can be improved drastically
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  • It integrates from sign to the CRM (in that order) poorly. To have the doc associated with the contact it can ONLY come from the CRM.
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Likelihood to Renew
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
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No answers on this topic
Usability
Easy to use design and tool
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The UI is easy and using Zoho Sign is easy too.
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Support Rating
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
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No answers on this topic
Alternatives Considered
My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
Read full review
Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for the forms. Each entry field can be customized by data type and length or allow the client to enter their own answers.
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Return on Investment
  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.
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  • Allowed us to appear more more professional by sending out a fillable document instead of emailing a PDF.
  • Saved us time by sending automated reminders to recipients reminding them to sign the document.
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ScreenShots

OneSpan Sign Screenshots

Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.

Zoho Sign Screenshots

Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign