Zoho Social

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoho Social	Score 8.9 out of 10	N/A	Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…	$0 per month per user

Pricing

Zoho Social

Editions & Modules

Free: $0
per month per user
Standard: $15
per month per user
Professional: $40
per month per user
Premium: $65
per month 3 users
Agency: $320
per month 5 users
Agency Plus: $460
per month 5 users

Offerings

Pricing Offerings
Zoho Social
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.

More Pricing Information

Community Pulse
	Zoho Social
Considered Both Products	Zoho Social RS Ryan Shofron Marketing Director Chose Zoho Social More affordable and easier to use Incentivized Helpful? Verified User Anonymous Chose Zoho Social Honestly the primary benefit to Zoho Social is that It is a far cheaper alternative to Hootsuite, though it seems to do many of the same things! Incentivized Helpful? Verified User Anonymous Chose Zoho Social ChatGPT and Canva Incentivized Helpful? HW Haynes Winkler Head of Ecommerce at MTailor Chose Zoho Social Much cheaper and has basically the same feature set. Incentivized Helpful? Zach Hann Founder Chose Zoho Social Zoho Social is just better in every way. Incentivized Helpful? Jermaine Wright Digital Marketer Chose Zoho Social Zoho Social is more reliable than Buffer. Buffer sometimes has technical issues where posts don't go out after being scheduled. Hootsuite has gotten way too expensive. Incentivized Helpful? Verified User Anonymous Chose Zoho Social Cheaper and simpler to use and understand Incentivized Helpful? Stephan Walters Founder Chose Zoho Social Zoho Social's free tier and low tier is more feature packed. Incentivized Helpful? Benjamin Townsend Real Estate Agent Chose Zoho Social Zoho Social is a much easier and integrated tool that accomplishes my tasks at a way faster rate. If you are busy like me but still enjoy running your own marketing this is the platform you are looking for. It Is a real treasure for small businesses and owner operated marketing. Incentivized Helpful? Leonard Nghifikwa President Chose Zoho Social The biggest factor is price for value. Zoho Social offers the same features for a fraction of the price. Incentivized Helpful? Faiza TM Director Chose Zoho Social Flexible pricing plan, eco system and value for money Incentivized Helpful? Verified User Anonymous Chose Zoho Social Zoho Social is cheaper and gives more flexibility than Hootsuite in my opinion. Hootsuite is bigger and sleeker in design, but I appreciate the functionality that Zoho Social offers. Incentivized Helpful? Shreya S Founder and Editor in Chief Chose Zoho Social Zoho Social is reliable, affordable, and has everything I need for managing multiple channels and consistent posting. Incentivized Helpful? DH Drew Hacker Pastor Chose Zoho Social It's easier to use and more feature rich in my opinion Incentivized Helpful? Verified User Anonymous Chose Zoho Social This is the first product I have tried based on reviews of a range of similar products. Incentivized Helpful? Verified User Anonymous Chose Zoho Social Zoho Social is far easier to use and much better priced. Incentivized Helpful? RC Roberta Coleman Executive Director Chose Zoho Social Zoho Social's payment structure is much more affordable than Hootsuite. As a nonprofit, we were paying $37.50 a month, and then Hootsuite increased the monthly payment amount, doubling it to $75 a month. As a small, self-funded nonprofit, we could not continue using Hootsuite … Incentivized Helpful? Magali Moreels Marketing & Communication Manager Chose Zoho Social Kontentino is nothing compared to Zoho Social. It's good for their approval flow of your posts but that's like it. They only show the posts and analytics of the posts you published through their platform and not many to no competitors analytics. Hootsuite is good but … Incentivized Helpful? Renier Jooste Master Coach Chose Zoho Social Most cost effective with the most platforms and simplest to use Incentivized Helpful? Verified User Anonymous Chose Zoho Social Zoho Social can do nearly everything Hootsuite can for a fraction of the cost. For small businesses like ours, it is a no-brainer to go with Zoho Social which clearly understands the needs of mom and pop businesses like ours! Incentivized Helpful? Verified User Anonymous Chose Zoho Social Loomly is so far the best out of all the platform options. However, Zoho is a strong contender. Loomly has more features. Pricing also comes into play. Incentivized Helpful? MD Mallory Durrick CEO Chose Zoho Social It is comparable but I think Zoho Social is more affordable for small business. Incentivized Helpful? Alisa Akey Owner Chose Zoho Social I have had to reconnect many of them or just have them bog down and freeze. The only one that doesn't give me problems in Meta, but it only posts to the two platforms. I love that Zoho Social lets me post to so many platforms at one time. Incentivized Helpful? Verified User Anonymous Chose Zoho Social Microsoft Cloud for Nonprofit (discontinued) Incentivized Helpful? Verified User Anonymous Chose Zoho Social I would say it is right on par with hubspot regariding social media and, in my opinion, analytics. However, the only aspect and caveat that gets me is the analytics compared to hootsuite. If Zoho Social can get the analytics to be as close as possible to hootsuite I would use … Incentivized Helpful?

Features

Zoho Social

Listening/monitoring

Comparison of Listening/monitoring features of Product A and Product B
	Zoho Social 8.2 Ratings 6% above category average
Sentiment analysis	8.00 Ratings
Broad channel coverage	8.40 Ratings

Publishing

Comparison of Publishing features of Product A and Product B
	Zoho Social 8.8 Ratings 9% above category average
Content planning and scheduling	9.20 Ratings
Audience targeting	8.40 Ratings
Content optimization	8.90 Ratings

Engagement

Comparison of Engagement features of Product A and Product B
	Zoho Social 8.6 Ratings 8% above category average
Automated routing and prioritization	8.30 Ratings
Customer interaction histories	8.80 Ratings

Marketing

Comparison of Marketing features of Product A and Product B
	Zoho Social 8.8 Ratings 13% above category average
Lead generation	8.50 Ratings
Content marketing	9.10 Ratings

Channel coverage/integration

Comparison of Channel coverage/integration features of Product A and Product B
	Zoho Social 9.3 Ratings 10% above category average
Twitter	9.30 Ratings
Facebook	9.20 Ratings
LinkedIn	9.20 Ratings
Google+	9.30 Ratings
Instagram	9.30 Ratings

Reporting/analytics

Comparison of Reporting/analytics features of Product A and Product B
	Zoho Social 8.4 Ratings 6% above category average
Campaign success analytics	8.60 Ratings
Competitor analysis	8.20 Ratings

Account management

Comparison of Account management features of Product A and Product B
	Zoho Social 9.1 Ratings 13% above category average
Role-based user permissions & privileges	9.10 Ratings
Mobile access	9.20 Ratings

Best Alternatives
	Zoho Social
Small Businesses	CoSchedule Marketing Suite Score 10.0 out of 10
Medium-sized Companies	CoSchedule Marketing Suite Score 10.0 out of 10
Enterprises	Social Suite by Reputation.com Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Zoho Social
Likelihood to Recommend	9.2 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)
Usability	9.2 (0 ratings)
Availability	8.2 (0 ratings)
Performance	8.2 (0 ratings)
Support Rating	9.3 (0 ratings)
Online Training	8.2 (0 ratings)
Implementation Rating	8.4 (0 ratings)
Configurability	7.3 (0 ratings)
Ease of integration	3.6 (0 ratings)
Product Scalability	8.2 (0 ratings)
Vendor post-sale	8.2 (0 ratings)
Vendor pre-sale	8.2 (0 ratings)

User Testimonials
	Zoho Social
Likelihood to Recommend	n a crowded landscape of scheduling software options, this particular solution stands out as a beacon of simplicity and user-friendliness. What truly sets it apart is its ability to strike a delicate balance between ease of use and content flexibility. Unlike some other platforms that may impose restrictions on content size and compromise quality during scheduling, this software manages to preserve the integrity of the content while offering an intuitive interface. MP Marko Popovic Marketing Associate Read full review
Pros	Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want. Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout. Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital. Incentivized JM Johnston Mukwi IT Support Read full review
Cons	The Calendar view displaying published posts would be a great feature. You can view published posts displayed in a list, but when scheduling and arranging posts based on a calendar, seeing upcoming posts as well as past posts can be very helpful. Incentivized Terone Allen CEO / Creative Director Read full review
Likelihood to Renew	I am enjoying using Zoho Social and I look forward to really unwrapping what it has to offer. I need to be able to essentially offload all my social media posting and work so that I can do the actual work of sewing clothes, which is what my business actually does. This way, I can spend a few weeks making different types of content while also sewing clothes and post the content in a way that builds a story for my business and is entertaining. Incentivized AP Amanda Playwythe Owner / operator Read full review
Usability	I think it provides good value for money, a streamlined, intuitive, user friendly platform, with lots of features I'm still discovering. The social media publishing is easy and effective to use. We would love to see the monitoring feature included in the basic package but for the price you can't ask much more, really Incentivized Martín López Saiz Coordinador del Departamento de Operaciones Read full review
Support Rating	The guys at Zoho are amazing. They are always in touch and are willing to help. They regularly send support emails to find out how they can help. They send tips and information on updates. When you need help, they don't hesitate to call. Support is really great from Zoho. Incentivized Anthony Chisha Corporate Accounts Manager Read full review
Alternatives Considered	Zoho Social is more practical. It has the features we need. We just want to share content on our social media accounts and view the post-share stats. The integration process is easy, the sharing process is easy, and these are the key features we need at the moment. Also, we can manage our team and responsibilities by Zoho Social's permission system quite efficiently. Murat YAKIN CEO (Chief Executive Officer) Read full review
Return on Investment	Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs. Having all my social accounts in one place saves me time. It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%. AM Andrew Maher Co-Founder Read full review
ScreenShots	Zoho Social Screenshots