Zoom Custom AI Companion vs. Zoom Workplace

Zoom Custom AI Companion

Zoom Workplace

5,822 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoom Custom AI Companion	N/A	N/A	Zoom Custom AI Companion is a paid-add on for users of Zoom Workplace. It takes information from any data sources, including third-party applications, and uses Zoom AI Studio for expanded knowledge to help drive decisions, actions, and complete tasks.	$12 per month per user
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

Zoom Custom AI Companion

Zoom Workplace

No answers on this topic

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
Zoom Custom AI Companion	Zoom Workplace
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

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Features

Zoom Custom AI Companion

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	00 Ratings	8.7926 Ratings
High quality video	00 Ratings	8.7924 Ratings

Comparison of Screen Sharing features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.6 931 Ratings
Desktop sharing	00 Ratings	9.1930 Ratings

Comparison of Online Meetings / Events features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	00 Ratings	8.3850 Ratings
Meeting initiation	00 Ratings	9.5910 Ratings
Record meetings / events	00 Ratings	9.4885 Ratings

Comparison of Online Events Collaboration features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	00 Ratings	8.4789 Ratings

Comparison of Online Events Security features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	00 Ratings	9.1695 Ratings
Participant roles & permissions	00 Ratings	9.2759 Ratings

Comparison of Cloud PBX features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.0165 Ratings

Comparison of Call Management features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.1138 Ratings

Comparison of Unified Communications Platform and Collaboration features of Zoom Custom AI Companion and Zoom Workplace
Feature	Zoom Custom AI Companion - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	Zoom Custom AI Companion	Zoom Workplace
Likelihood to Recommend	- (0 ratings)	9.0 (984 ratings)
Likelihood to Renew	- (0 ratings)	4.5 (21 ratings)
Usability	- (0 ratings)	5.7 (41 ratings)
Availability	- (0 ratings)	9.1 (2 ratings)
Performance	- (0 ratings)	9.1 (2 ratings)
Support Rating	- (0 ratings)	1.6 (42 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	2.4 (9 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.0 (13 ratings)
Ease of integration	- (0 ratings)	7.3 (2 ratings)
Product Scalability	- (0 ratings)	9.1 (2 ratings)
Professional Services	- (0 ratings)	9.2 (8 ratings)
Vendor post-sale	- (0 ratings)	9.1 (2 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (2 ratings)