ZoomInfo Chat

ZoomInfo Chat

49 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ZoomInfo Chat	Score7.7 out of 10	N/A	ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.	N/A

Pricing

ZoomInfo Chat

No answers on this topic

Pricing Offerings
ZoomInfo Chat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	ZoomInfo Chat
Considered Both Products	ZoomInfo Iyer Amruthur National Sales Manager in Sales at Allen Lund Company (Transportation/Trucking/Railroad, 1001-5000 employees) Chose ZoomInfo Chat They work together, rather than against each other. The sales nonchat version allows us to dig deep on prospects for data, news, contacts, etc. While the chat allows us to get these and far more leads efficiently to push up the "data route". Having just one doesn't bring out … Incentivized Helpful? Rakesh Sharma Sr SEO Analyst in Marketing at ProMobi Technologies Pvt. Ltd. (Information Technology & Services, 201-500 employees) Chose ZoomInfo Chat Before using ZoomInfo we tried Facebook chat on the website but that function and features are very limited and there is no scope of work. But now after using the ZoomInfo Chat feature everything is going very easy and fast. Some features like the live meeting scheduler, … Incentivized Helpful? Verified User Chose ZoomInfo Chat Better integration of other platforms with ZoomInfo is one of its shining features which makes it better than most of its competitors. Direct connections to Slack accounts make it the most easy-to-use and versatile platform to work on for different processes, especially Sales, … Incentivized Helpful? Verified User Chose ZoomInfo Chat ZoomInfo chat is not only a chatting platform, it also provides additional features like a meeting scheduler also it's accuracy is better than other chatbots, and response time is very less. But other tools have less accuracy and they are good at one point but not good at all. … Incentivized Helpful? Aaron Francisco Redding Ochoa Advertising Sales Manager in Sales at Taboola (Marketing & Advertising, 1001-5000 employees) Chose ZoomInfo Chat It is just a different product or software since Zoom is the standard software where the company communicates both inside and outside the company. It is just a great tool to take things into another level when it comes to the communication of companies. It is really helpful to … Incentivized Helpful? Verified User Chose ZoomInfo Chat The quality of the Data is better. However, Apollo is also a good software if your focus is more on quantity than quality. Incentivized Helpful? Judy L. Berglund Solutions Architect - Infrastructure Solutions Group in Engineering at Lenovo (Architecture & Planning, 10,001+ employees) Chose ZoomInfo Chat I really like LinkedIn Sales Navigator and we use this product very heavily as well. LISN provides a ton of information, easy to use, comprehensive and provides good sales prospecting aspects. Incentivized Helpful? Verified User Chose ZoomInfo Chat Seamless AI is a lot harder to use. It’s a lot slower as well and most of the time it doesn’t work when importing into salesforce and the data is not always accurate or reliable. I would definitely recommend using the zoom info chrome extension. Definitely worth the money. 👍 Incentivized Helpful? Ben Griset Account Executive in Sales at Skydio (Aviation & Aerospace, 201-500 employees) Chose ZoomInfo Chat Drift is good but I think it still misses out on some customers that have unique requests. Incentivized Helpful? Verified User Chose ZoomInfo Chat It was a good add-on to our current use case with ZoomInfo. It has the necessary features we needed without the extra bells and whistles that Qualified provides at a much larger expense. Incentivized Helpful? Ojas Korde Digital Paid Media Strategist in Marketing at The Channel Company (Marketing & Advertising, 201-500 employees) Chose ZoomInfo Chat As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable … Incentivized Helpful? Verified User Chose ZoomInfo Chat We looked at a few alternatives (including Slintel) but felt the product, capabilities, integrations and pricing of Zoominfo chat worked better for us. We also felt we would get better after-sales support from Zoominfo Chat. Incentivized Helpful? Kent Liu Pricing Manager in Marketing at Schindler Elevator (Construction, 10,001+ employees) Chose ZoomInfo Chat During the pandemic, most of our sales team members need to WFH and there was no supporting tool that can help them to improve their order intake. We adapted this software that is within the pricing - range and it had everything we need to help the sales team improve their … Incentivized Helpful? Kevin Toscano Senior Sales Development Representative in Sales at Zapproved (Computer Software, 201-500 employees) Chose ZoomInfo Chat DiscoverOrg was used when I first entered the company. It was not that great. Bad interface and the integration was poorly run. It was very slow and the numbers were not as accurate as they should have been. I like the addition of scoops on zoominfo. This was not used when we … Incentivized Helpful? Verified User Chose ZoomInfo Chat zoominfo is easier to use and also has more contact information. With Seamless.ai you run out of credits and then youre no longer able to use the product as often as you would with zoom info Incentivized Helpful? Brock Nemecek Team Lead Communications Specialist in Sales at RingCentral (Marketing & Advertising, 1001-5000 employees) Chose ZoomInfo Chat Both ZoomInfo and Sales Navigator are pretty similar but I definitely would choose ZoomInfo over LinkedIn for a couple reasons. LinkedIn Sales Navigator does not list the correct contact information unlike ZoomInfo. When using both platforms, Zoom info is very easy to use unlike … Incentivized Helpful? Verified User Chose ZoomInfo Chat WAY better onboarding and support and fully-baked product. If for some reason it's missing a feature, you can bring it up and actually get a realistic (and quick) response on the roadmap to develop it. The UX blows all others away with easy branching and logic. You don't know … Incentivized Helpful? Jos van der Westhuizen Founder in Engineering at KRISTALIC (Translation & Localization, 1-10 employees) Chose ZoomInfo Chat Insent does a lot of work for you and gives you better quality leads. Incentivized Helpful? Ikechi David Nwabuisi CEO (Chief Executive Officer) in Sales at Silicon Jungle Labs (Management Consulting, 1-10 employees) Chose ZoomInfo Chat N/A Incentivized Helpful? Ajeesh Kumar Associate Director in Sales at Netrix, LLC (Information Technology & Services, 201-500 employees) Chose ZoomInfo Chat Insent is refreshingly simple compared to Drift. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

ZoomInfo Chat

Comparison of Chat Analytics and Reports features of ZoomInfo Chat
Feature	ZoomInfo Chat 9.3 1 Ratings
Chat history and transcripts	9.01 Ratings
Chat reporting	10.01 Ratings
Chat and web analytics	9.01 Ratings

User Ratings
	ZoomInfo Chat
Likelihood to Recommend	9.0 (28 ratings)
Usability	9.0 (1 ratings)
Support Rating	9.6 (8 ratings)