ZoomInfo Chat - Talk about your leads!
Use Cases and Deployment Scope
ZoomInfo Chat helps us get leads, especially the good qualified ones down from upper brass and marketing and our GMs to our sales team, and sometimes even to our operations team for onboarding procedures for new customers. The scope is national, every single office benefits from using this, and it cuts down on a lot of high volume fluff emails.
Pros
- Instant transfer of leads to sales team
- Accelerates the entire sales cycle, without extra effort
- More accurate leads, with better starting information
Cons
- It could improve on total data provided when a lead is sent
- Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
- Allow visitors to directly contact sales team or marketing.
Return on Investment
- increased the amount of new leads contacted by over 20%
- Increased conversion rate to customer of new leads by 10%
- Reduced the amount of time taken to share leads by 50%
Usability
Alternatives Considered
ZoomInfo Sales
Other Software Used
ZoomInfo Sales, Google Chat, Slack