| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
 Zulip | Score7 out of 10 | N/A | Zulip is a team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes can use Zulip, and Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud. | $3.50 per month per user |
| Slack | Zulip | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Slack | Zulip | |
|---|---|---|
| Considered Both Products | Chose Slack More Intuitive & Simpler Interface – Slack is easier to set up and navigate. Faster Adoption – No need for complex Microsoft ecosystem integration. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Slack | Zulip | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Project Management |
| ||||||||||||||||||||||||||||
| Communication |
| ||||||||||||||||||||||||||||
| File Sharing & Management |
| ||||||||||||||||||||||||||||
| Slack | Zulip | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 7.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.2 | 8.0 |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 10.0 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 7.0 | - |
