TrustRadius: an HG Insights company

4me.com

Score10 out of 10

1 Reviews and Ratings

What is 4me.com?

Next-Generation Enterprise Service Management

Built for the world’s most demanding enterprises.

4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes it as easy to configure, even for small service providers.

Screenshots

Screenshot of Portfolio Management
Screenshot of Change Calendar showing possible conflicts of changes
Screenshot of Customer SLA Reports: after defining a SLA the report is automatically there
Screenshot of Waterline Portfolio Management analysis
Screenshot of Agile Project Management
Screenshot of Enterprise Resource planning with 4me
Screenshot of Fully customizable self service customer portal - emmediate and high end user acceptance reached within 3 month
Screenshot of Service desk console - information at the right time
Screenshot of 4me Service navigator
Screenshot of Approve via smartphone
Screenshot of Check your inbox with your smartphone
Screenshot of Watch analytics with your smartphone

1 / 12

Screenshot of Portfolio Management

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported CountriesAustralia, Austria, Belgium, Croatia, Czechia, Denmark, Europe, Germany, Great Britain, Netherlands, North America, Norway, Norway, Poland, Russia, Slovenia, South Africa, Spain, Sweden, Switzerland
Supported LanguagesAfrikaans, Amharic, Azerbaijani, Bosnian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dari, Dutch, English, Finnish, French, French (Canada), German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Georgian

FAQs

What are 4me.com's top competitors?
Freshdesk, BMC Helix ITSM, and ServiceNow IT Service Management are common alternatives for 4me.com.
Who uses 4me.com?
The most common users of 4me.com are from Mid-Size.