As a user I cannot recommend this software
Use Cases and Deployment Scope
Aaniie Kids was selected to replace our previous core operating system and was expected to deliver an elevated user experience beyond our previous software. This was to include candidate recruitment, onboarding and employee management, prospect engagement, client acquisition to all scheduling and staffing, and finally all back-of-the-house finance management.
Pros
- Client prospect auto emails is nice
- Prospect and candidate stage screens are useful
Cons
- The scheduling dashboard is a cluttered mess and not efficient to match a family to a caregiver.
- What is called reports are actually data exports without the ability to filter
- Reports that pull the same data don't have the same numbers so nothing matches making it very challenging to run a business and hold employees accountable to KPI's.
- The user interface of the mobile app is hard to understand and often doesn't permit caregivers to punch in and out of a shift.
- The platform causes our email to be marked as spam.
Return on Investment
- Since the rollout we've become less efficient, thus causing the need for additional headcount to accomplish tasks previously handled with technology.
- Our main focus has been drawn away from growing the business and towards purchasing other systems to supplement the missing components that we were told existed within the system, increasing our overall tech expenses.
- Using disparate systems is not only time consuming, but riddled with bad data.
Usability
Other Software Used
HubSpot CRM, Paradox Conversational ATS, JazzHR, Apollo.io