ACMP Suite

ACMP Suite, developed by Aagon GmbH, is a comprehensive client management solution designed to assist businesses in efficiently managing their client infrastructure. It offers integrated modules for inventory management, license management, software deployment, patch management, security management, and helpdesk support. ACMP Suite caters to organizations of all sizes, from small businesses to large enterprises, and is utilized by IT administrators, system administrators, IT managers, helpdesk support teams, software asset managers, and various industries including finance, healthcare, education, government, and manufacturing.

Key Features

Asset Management: ACMP Suite provides a user-friendly interface for tracking and categorizing software and hardware assets based on location, owner, and status.

License Management: ACMP Suite enables effective management of software licenses to avoid unnecessary costs, over-licensing, and legal issues. It offers transparent visibility into software usage and helps optimize costs by standardizing software and aligning installations with available licenses.

Software Deployment: ACMP Suite automates and centralizes software deployment across the organization, ensuring the accurate installation of software on designated devices, saving time and reducing manual effort.

Patch Management: ACMP Suite's patch management module automates the deployment of patches, ensuring that software is up to date and secure. It identifies missing patches and deploys them to relevant devices, minimizing the risk of cyber threats.

Security Management: ACMP Suite includes a security management module that allows IT teams to monitor and manage the security of client devices. It offers features such as antivirus management, firewall configuration, and security policy enforcement to maintain a secure IT environment.

Helpdesk Support: ACMP Suite's integrated helpdesk module enables efficient management and tracking of support requests. Users can easily submit requests, while IT teams can track and prioritize tickets for timely resolution. The helpdesk module also includes features such as knowledge base management and remote assistance for efficient troubleshooting.

Aagon Enterprise Service Bus (AESB): ACMP Suite seamlessly integrates with Aagon Enterprise Service Bus (AESB), facilitating communication and data exchange between ACMP and other systems. This integration allows for bidirectional automation of actions and enables connection with various systems such as ERP systems, external ticketing systems, Microsoft Active Directory (AD), and Microsoft Exchange.

SNMP Connector: ACMP Suite's SNMP Connector enables the monitoring and management of network devices using the Simple Network Management Protocol (SNMP). It collects and analyzes data from SNMP-enabled devices, providing insights into network performance and facilitating proactive management and troubleshooting.

Mobile Devices Management: ACMP Suite's Mobile Devices Connector enables centralized management and control of mobile devices within the organization. It includes configuration management, software distribution, and security settings for various mobile operating systems such as iOS and Android, offering a unified management solution.

AD Connector: ACMP Suite integrates with Microsoft Active Directory (AD) for seamless synchronization and management of user accounts and computer objects. It retrieves accurate and up-to-date information from AD for inventory management and user-based configurations. The integration streamlines administrative tasks and ensures consistent user management across the organization.