Acronis Cyber Protect Cloud

Score9.1 out of 10

36 Reviews and Ratings

Community insights

TrustRadius Insights for Acronis Cyber Protect Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many reviewers have stated that they found it easy to add customers to the portal and select services in the Cloud Professional training program. This indicates that the platform has a user-friendly interface for managing customers and services.

Efficient and Secure Backup Solutions: Several users appreciated the fast deployment and new immutable backup options, suggesting that the platform offers efficient and secure backup solutions. This demonstrates that the platform prioritizes data protection by providing quick and reliable backup capabilities.

Continuous Updates for Enhanced Security: A number of reviewers mentioned the EDR developments, indicating that the platform continuously updates its capabilities to enhance Endpoint Detection and Response. This highlights the commitment of the platform to staying up-to-date with security measures and ensuring optimal protection against threats.

Reviews

33 Reviews

Acronis Cyber Protect Cloud Review

Rating: 10 out of 10

September 3, 2025

Use Cases and Deployment Scope

Acronis Cyber Protect Cloud solves almost all of our security and backup needs in a true single pane of glass. We need to efficiently service and manage our client's security and infrastructure. Acronis Cyber Protect Cloud allows this in a much simpler manner that we were doing previously.

I cannot recommend Acronis Cyber Protect Cloud and their support team enough.

Pros

Simplification of Backup and Disaster Recovery
True single pane of glass for all services.
Extended security options throughout the business infrastructure.

Cons

I would like to see them add Email Encryption to their portfolio
A couple of their products are partnerships and I would like to see them brought under Acronis ownership
I would like to see more support for ARM CPU

Likelihood to Recommend

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

Brent Sadler

President/CEO in Information Technology at TotalSecure IT (1-10 employees)

Vetted Review

Reseller

10 years of experience

La Verdadera Cyberseguridad The True Cybersecurity

Rating: 10 out of 10

June 11, 2025

Use Cases and Deployment Scope

En la protección a grandes y pequeñas escalas Acronis Cyber Protect Cloud es la única herramienta adaptable a todos los escenarios de protección, no existe una herramienta más completa y que sea tan versátil en cuanto a protección y seguridad en todos los ámbitos de un datacenter. In protection at large and small scales, Acronis Cyber Protect Cloud is the only tool adaptable to all protection scenarios; there is no tool more comprehensive and versatile when it comes to protection and security in all areas of a data center.

Pros

Backup Advanced
Advance Security EDR - XDR
Disaster Recovery

Cons

Advanced Management

Likelihood to Recommend

Disaster Recoverynis the best scenary.

Julio A. Núñez

CEO in Corporate at JAN Electronics (1-10 employees)

Vetted Review

Reseller

25 years of experience

Protect and backup everything in a day

Rating: 10 out of 10

June 11, 2025

Use Cases and Deployment Scope

We provide backup and security services for customers with very little or no security equipement of their own. Acronis Cyber Protect Cloud gives us the tools to provide them with complete security solutions and cloud backup service. Management is easy, console is very user friendly and incidents are easy to investigate. Excelent tool.

Pros

backup and disaster recovery
email protection
EDR / XDR capability

Cons

errors troubleshoting
knowledge base
MS SQL backup with large number of databases

Likelihood to Recommend

Excelent for customers with little security and backup assets. It provides everything.

Miha Resman

CEO in Information Technology at Invoice d.o.o. (1-10 employees)

Vetted Review

Reseller

2 years of experience

Our Experience with Acronis Cyber Protect Cloud at [...]

Rating: 8 out of 10

Incentivized

October 14, 2024

Use Cases and Deployment Scope

[...] is a system integrator operating in Turkey, providing ITSM services to more than 40 customers. Therefore, our company manages the first and second level backup operations for all our customers using the Acronis Cyber Protect Cloud platform.

Pros

Multi Tenancy
Fast Recovery from Backup
Inmutable Storage Functions
User Friendly Interface for MSP's

Cons

Connecting to VMware environments with an appliance
The complexity of NAS and NFS connections in the Acronis Cyber Protect Cloud Storage layer
The lack of local language support in the DLP content

Likelihood to Recommend

Thanks to Acronis Cyber Protect Cloud's hardware-independent universal backup feature, we seamlessly restored a client's lost notebook at the operating system level to a newly purchased one with internet access. After landing from a flight, the client couldn't access their notebook and had a conference presentation approaching. In a short time, we completed the restoration process, allowing the client to access the presentation they had prepared the night before. This swift and effective solution became a confidence-boosting success story for both the client and our team.

Verified User

Board Member in Professional Services (11-50 employees)

Vetted Review

Reseller

12 years of experience

Acronis Cyber Protect Cloud: An Essential Tool for Data Protection

Rating: 10 out of 10

October 3, 2024

Use Cases and Deployment Scope

Acronis Cyber Protect Cloud addresses data loss prevention, cybersecurity threats, and simplifies management by combining backup and security. We use it for organization-wide protection and offer it to clients as part of our services.

Pros

Efficient Remote Management
Unified Backup and Security
Reporting

Cons

Faster Large-Scale Restores
While powerful, the interface can be overwhelming for new users

Likelihood to Recommend

As an IT MSP, we manage multiple clients with distributed workforces. Acronis Cyber Protect Cloud's centralized dashboard lets us monitor, schedule backups, and run security scans for all clients from one interface. We had a client whose main server suffered a critical hardware failure, bringing their business to a standstill. Thanks to Acronis Cyber Protect Cloud’s disaster recovery capabilities, we quickly restored their systems from the latest backup.

Josue Ruiz

Business Development Manager in Information Technology at 210 IT (11-50 employees)

Vetted Review

2 years of experience

Acronis Review

Rating: 7 out of 10

July 3, 2024

Use Cases and Deployment Scope

Acronis is used for backing up physical hosts located at various sites around the state. We are backing to various forms of media like tapes, RDX, external hard drives and network attached storages.

Pros

Backups up to any media
Recovery of backups
easy of use

Cons

remote management
cloud backups are extra

Likelihood to Recommend

very easy to setup and use, the business support is great. Acronis offers instant restore for (near) instant RTO. the addition of malware protection makes it allot nicer

Verified User

Technician in Information Technology (1-10 employees)

Vetted Review

10 years of experience

Fuss free and full featured backup product you can rely on

Rating: 8 out of 10

Incentivized

June 24, 2024

Use Cases and Deployment Scope

Reliable and easy to use product that is full of features. We use it to back up our Hyper-V virtual servers to local storage and the Acronis cloud. The product just works after setting it up and you dont need to fuss with it all of the time to ensure you are actually being backed up.

Pros

Easy setup
Auto updating agents
Reliable backups
Easy to use interface
Reliable alerting
Flexible backup plans

Cons

Large datasets to the cloud have trouble
Some tasks require you to poke the web API
Interface is designed for MSPs and not IT Departments

Likelihood to Recommend

It is great being able to log into the web interface from anywhere and checking on my backups or an alert. Not needing to log into each specific agent is great. I appreciate how the agents dont need to be messed with after setting them up. They auto update and just seem to work without having to troubleshoot them.

Verified User

Director in Information Technology (51-200 employees)

Vetted Review

2 years of experience

Acronis Advanced Backup review

Rating: 9 out of 10

June 18, 2024

Use Cases and Deployment Scope

Acronis Advanced Backup has been an interesting product to learn and use. This year we integrated it into our RMM and that has streamlined our operation. We use the product primarily for endpoint data protection although we have 2 cloud servers configured for bare metal recovery. On two instances we had issues recovering data and the help desk resolved the issue within a few hours. The staff has been very knowledgeable and assisting in changing some configurations to prevent the issue from happening again. Overall great product.

Pros

Incremental backups, easy to configure
Recovery of granular files very easy
Bare metal backup with incremental was a bit more complex but functions very well
Bare metal recovery works but, as expected dependent on internet speed

Cons

The documentation has improved over the years but still has some holed - tech support is always there to help
SEIM reporting could be improved. The alerts are fine but integration to SEIM is weak

Likelihood to Recommend

The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues.
Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.

Ken Johnson

President in Corporate at US IT Systems, Inc (1-10 employees)

Vetted Review

Reseller

5 years of experience

Why I Have Continued Utilizing Acronis Advanced Backup For Over 11 Years

Rating: 9 out of 10

Incentivized

June 11, 2024

Use Cases and Deployment Scope

I primarily use Acronis Advanced Backup as a way to create bootable media to create and deploy images of various Windows-based laptops/desktops. Acronis Advanced Backup makes it incredibly easy to add entire folders of device drivers to these boot drives so that there's never an issue with display or input devices working while in their linux-based boot menus. Their product suite also offers live-device backups, as well as anti-virus services.

Pros

Creating Bootable Media for image creation
Allows you to create differential backups to an existing archive
Includes on-premises antivirus protection and quarantine services as bundled in their product suite
Includes additional tools like DriveCleanser for fully wiping drives/data destruction.

Cons

They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.

Likelihood to Recommend

I've been using Acronis Advanced Backup since 2014 to create bootable media for image creation. The GUI has changed over the years, but the ease of use and functionality has remained the same. I have been able to utilize the newest version of Acronis Advanced Backup with backups that were created a decade ago. The backwards compatibility has been crucial to keep our operations moving quickly!

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

11 years of experience

Unified Backup Solution

Rating: 8 out of 10

Incentivized

June 11, 2024

Use Cases and Deployment Scope

I use it for two of our companies, primarily for backing up some workstations and some file servers. The file servers host some QuickBooks Company files, so I utilize as a main backup solution additional to the backup service offers as part of their annual QuickBooks subscription. Since it integrates malware and virus protection, I do not need to spend more money on a separate program.

Pros

Bare metal/Image backup
Backup and recovery of individual files
Accuracy and consistency of the data

Cons

Storage management: cleanup of old backups can be time expensive if their Continious Data Backup feature is enabled, since you cannot create a cleanup plan because it will fail. Unless you disable that option every time you like to delete some backups
Security incidents as they call them (for example you click on a bad URL or link) are most of the time automatically mitigated making any further investigation pointless. It is good that their AI does many things for you but then there is no point on notifying you of something already resolved.
Backup storage is expensive and you can only use Microsoft Azure as a third party cloud storage provider

Likelihood to Recommend

Initial setup of plans (backup and anti-virus plans are called Protection plans, backup cleanup plans, etc.) is straightforward compare to other providers like Veeam. Also they offer Patch Management (Windows Updates) and integrated malware protection so it is convenient and the setup and day-to-day operation of those features are user-friendly. Recovery of individual files is also easy.

Sebastian Mejia

Senior Help Desk Technician in Information Technology at Von Rohr Equipment Corp. (11-50 employees)

Vetted Review

2 years of experience

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