AddSearch Reviews & Insights

Score9 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for AddSearch are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Fast and Accurate Search Results: Users appreciate the lightning-fast, as-you-type search results of AddSearch that provided accurate search results. Some reviewers found the search algorithm to be accommodating exact string matching for delivering precise search results.

Great Customer Service: The customer service team of AddSearch is responsive and quick to respond to issues, even for simple syntax mistakes. Many users highly praised the helpfulness of the entire team in fixing any issues quickly. Reviewers also appreciated their effectiveness in resolving indexing issues promptly.

Easy Setup and Configuration: Users find the setup process for AddSearch simple and easy to set up and configure, making the transition from Google Search a smooth process. Some reviewers mentioned that it was effortless to connect fluently into various platforms like Drupal, WordPress, MODX with detailed display of search results that were easy to read.

AddSearch Reviews

1 Review

Easy and cost-effective way to improve search results

Rating: 9 out of 10

Incentivized

March 25, 2024

Use Cases and Deployment Scope

We recently implemented AddSearch to simply improve our current search results. However, it also has the tools that will allow us to expand our capabilities around search to provide even better tools to our team to drive the right result to our customers.

Pros

Ease of use for admin
Ability to impact results
Integration within your own site
Data
Product improvements

Cons

Data exports
Onboarding and expectation setting

Likelihood to Recommend

We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.

Verified User

Director in Product Management (51-200 employees)

Vetted Review

1 year of experience