TrustRadius: an HG Insights company

What is Swoop?

A digital roadside assistance software, Swoop®, is a platform for the roadside intake request as well as tow management software for the service provider, allowing seamless integration with existing systems.

This solution offers end-to-end visibility without transferring data to a third-party platform or systems, as well as digital reporting and real-time visibility, coupled with singular platform security and compliance.

The Swoop solution helps agents perform 24/7 event monitoring with ETA alerts, time tracking, color coding, and notifications. Artificial intelligence and algorithms do everything from selecting the best service provider to escalating cases that need additional support.

Categories & Use Cases

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Swoop?
A digital roadside assistance software, Swoop®, is a platform for the roadside intake request as well as tow management software for the service provider, allowing seamless integration with existing systems.