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Agiled

Score9.8 out of 10

3 Reviews and Ratings

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What is Agiled?

Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Agiled has to offer, as determined by TrustRadius' reviewers.
Based on 3 ratings of Agiled's features
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Top Performing Features

  • Case management

    This includes incident/ticket creation, routing, escalation, and resolution.

    Category average: 8.2

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.3

Areas for Improvement

  • Interaction tracking

    Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

    Category average: 8

  • Email marketing

    This involves the ability to send mass email to groups of people based on particular qualifications.

    Category average: 7.1

  • Forecasting

    The software helps users accurately forecast sales based on volume and conversion metrics.

    Category average: 7.5

Reviews

What users are saying about Agiled.
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Agiled is getting there

Craig SheffieldView profile
Audio Director at Idea Field Productions (1-10 employees employees)

Use Cases and Deployment Scope

I use Agiled for invoicing, contracts, finance records, proposals, and as my CRM for my business that deals with B2B and individuals that need my audio and video services. Agiled can also be used for scheduling, file transfers, client chat, and HRM but I haven't found these uses to be suitable for me just yet.

Pros

  • Invoicing
  • Business overview
  • Contracts

Cons

  • CRM
  • Proposals
  • Scheduling

Return on Investment

  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details

Other Software Used

Todoist: To-Do List & Task Manager, HubSpot CRM, Vectera

Usability