I have no reservations about AgilQuest as as a key component of our workplace strategy
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
AgilQuest is used across the entire firm. For the last six years we have been transforming our real estate portfolio from a traditional office design with one-to-one assigned seating to a model that shrinks the footprint and incorporates shared seating, open work spaces, and no private offices. AgilQuest is fully employed in the 15 offices we have remodeled. In the other 17, it is only partially utilized until leases expire and we build out the new space.
Pros
- User friendly with three ways of making reservations
- The mobile app
- Call forwarding to reserved desk
- Ability to search for where people are sitting
Cons
- The mobile app does not yet have a map feature that mimics the one in the desktop version
- At the time we launched, it didn't interface well with Outlook. So we couldn't reserve the room and send an invitation to attendees in the same step. As such, we elected to use AgilQuest for workstation reservations only and use Outlook to reserve meeting rooms and people. We understand this has been corrected but have been too busy to go back to test and relaunch that feature.
- The basic reporting package is a bit weak but it works OK for us. They want to upsell you on their more robust reporting platform.
Likelihood to Recommend
It's really a very good product and serves us well. There are some things that could be better but overall we're very happy with it.
WM
Wade McIntyre
Director, Real Estate & Procurement in Finance and Accounting at Moss Adams (1001-5000 employees)
Vetted Review
6 years of experience