TrustRadius: an HG Insights company

What is Airkit?

Airkit is a low-code platform designed to simplify building and launching customer journeys. With this digital CX automation platform, companies can create end-to-end customer experiences in just a few days instead of weeks using 50 pre-built components and templates for web, mobile, and voice apps. Airkit Studio comes with snap-together functionality that allows users to assemble their app in minutes.

Airkit's easy embedding capabilities make it perfect for any enterprise engineering team looking to scale projects without increasing headcount. Large enterprises across multiple industries have successfully employed Airkit as an efficient solution for insurance, banking, eCommerce, among other fields. The software ensures data security by encrypting data at rest or when in transit while guaranteeing compliance with SAML 2.0 SSO Compliance Included and TCPA standards built-in SOC2, GDPR, PCI HIPAA-certified Data Governance features. Moreover, customers maintain ownership of their data with full portability options as they choose whether or not to store the data on the Airkit platform.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Airkit?
The Airkit platform, from the company of the same name in Palo Alto, is a low-code development kit specifically for customer experience (CX) initiatives and workflows, with specially designed building blocks for consumer service customer experience supporting acquisition and retention, (e.g. appointment scheduling, return processing, etc.), CX as well as claims management and processing for insurance agencies, and financial services account management workflows (e.g. account activation and onboarding, CSAT or customer satisfaction rating, etc.).