TrustRadius Insights for Akeneo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users commonly recommend the following based on their experiences with Akeneo:
Rethinking and redesigning internal processes: Users recommend taking advantage of the implementation of Akeneo as an opportunity to rethink and redesign internal processes. By doing so, businesses can ensure that their workflows align with the capabilities of the platform and optimize their product information management.
Due diligence in comparing solutions: Users advise conducting due diligence when comparing Akeneo to other solutions. They caution against getting lost in unnecessary features and emphasize the importance of understanding each solution's unique strengths and weaknesses to make an informed decision.
Partner support for implementation: Users frequently suggest finding a partner to support with the implementation of Akeneo. While the tool is considered relatively easy to use and set up, making changes and customizations may require technical expertise and support from an implementation partner. This can help businesses maximize the value they get from Akeneo and streamline their PIM processes effectively.
Overall, users recommend using Akeneo as a tool for centralizing product data and pushing it to different channels, considering catalog size, complexity, and data flow when choosing a partner, familiarizing themselves with the terminology, and ensuring attribute families and requirements work well for them.
We use Akeneo as our Product Information Management system, which integrates into our ERP and eCommerce platforms. It allows us to maintain a single source of truth for our product data, and access to this data for users who need this most. It also allows us to distribute this data to our various channels, and ensures that the data is consistent across these channels.
Pros
Product Data Management
Product Asset Management
Data Quality & Consistency
Cons
Product approval & multi-tier workflow for larger organisations
Table attributes are limiting
Access rights and product segmentation to user groups
Likelihood to Recommend
It's well suited to an environment which has multiple users working on product information at the same time. For smaller organisations, it would be easy to segregate products for the different users to focus on their span of work, but this has been somewhat tricky in a multi-company environment like ours where we have different users working on the same / similar products. Overall though, we're happy with the product.