Akkadian Console

Busy operators, receptionists and office admins can use Akkadian Console to handle incoming calls. Akkadian Console is presented as a simple-to-use and complete, stable solution for companies of any size, across all industries. The console is available in three deployment types: an unmanaged client, managed deployment, or web-based deployment.

It enables call center agents to:

• Quickly direct calls where they need to go
• Drag and drop transferring
• Call park
• Hunt Group queuing support
• Multi-line support

For directing calls:

• Integrated directory with presence
• Support for CUCM, LDAP, SQL and CSV directory sources
• Shared and private notes
• Unlimited personal directories