Aladtec Reviews and Ratings

Rating: 8.8 out of 10

Score

8.8 out of 10

Community insights

TrustRadius Insights for Aladtec are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Navigation: Users have found the program easy to navigate, allowing staff to easily sign up for and giveaway shifts. Several reviewers have mentioned this as a positive aspect of the software.

Notifications for Coverage Needs: The software provides notifications when coverage is needed, which users appreciate. Some users have specifically mentioned how helpful these notifications are in ensuring that shifts are adequately covered.

Daily Summary Overview: The daily summary feature is praised by users as it gives them a quick overview of who is working and in what departments. Many reviewers have highlighted the usefulness of this feature in managing schedules effectively.

Reviews

4 Reviews

Scheduling software that works!

Rating: 9 out of 10

Incentivized

October 22, 2019

Use Cases and Deployment Scope

Aladtec is used for scheduling work crews, meetings, trading and filling holes in the work schedule. It is used by the entire organization. Adjustments are submitted by individuals and then approved or denied by higher officers. It is easily accessed on computers or by phone apps, making it easy to use and access from anywhere, any time.

Pros

Aladtec allows easy access to forms, change orders and schedules from any device.
Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.

Cons

The initial navigating of Aladtec, when first implemented took some time. It was not easy to learn the system. Especially figuring out how to make 'trades' or 'give up' an assigned crew.

Likelihood to Recommend

Aladtec works well in a large organization where employees need to access the schedule from all different locations/devices and being able to make adjustments on the go. Aladtec allows the adding of meetings, training, and work shifts all on the same calendar and details can be seen by clicking on the individual item. Aladtec allows the adding of many details and to customize looking at the calendar for each individual.

Lynn DeLaurentis

EMT in Professional Services at Evesham Fire Rescue (51-200 employees)

Vetted Review

2 years of experience

Aladtec - Software as a Service, Service as a philosophy and priority

Rating: 10 out of 10

Incentivized

September 12, 2016

Use Cases and Deployment Scope

Aladtec is a powerful, well-rounded employee management tool. Initially we wanted a reliable, cloud-based schedule. What we found quickly was Aladtac's system offers much more than we thought we needed. The user-defined database keeps track of everything from emergency contact data to licensure and certifications. We can easily keep track of who has attended training, meetings and special events. The system has customizable reports that allow us to dynamically audit payroll to prevent costly human error, as well as giving us reports about prioritizing on-call, overtime and leave opportunities. One of my favorite features is the real-time availability (a valuable time-saver when filling shifts). We also love the reminders 24-hours prior to the shift so no one "forgets" to come in.

Pros

Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.

Cons

Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.

Likelihood to Recommend

While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.

Andrew Blackwood

Paramedic at Dorchester County Department of Emergency Services (51-200 employees)

Vetted Review

7 years of experience

View profile

Aladtec - got to try it.

Rating: 10 out of 10

Incentivized

September 12, 2016

Use Cases and Deployment Scope

Our department uses Aladtec for our staff scheduling and department notifications. We have 70+ EMS employees to schedule covering 5 ambulances, 3 quick response vehicles and two stations. Our staff accessed the Aladtec software daily for staff notes and shift notes. It is a great communication tool along with the scheduling program.

Pros

First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
They are very open to new ideas and concepts from their customers to improve the overall product.
The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.

Cons

The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
No other issues to note.

Likelihood to Recommend

The entire Aladtec scheduling and staff management software program works very well for our department. The entire program is exactly what our department needs and uses for daily operations. We would be struggling without it. Our EMS staff thoroughly enjoy using it and its user friendly nature. We highly recommend using it.

Jeff Rixmann

EMS Director at River Falls EMS (51-200 employees)

Vetted Review

13 years of experience

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Blount 9-1-1's Aladtec Review

Rating: 10 out of 10

Incentivized

August 26, 2016

Use Cases and Deployment Scope

We currently use Aladtec's scheduler and timekeeping software for our public safety dispatch center. Previously, we utilized pen and paper for scheduling and a traditional time clock. Aladtec streamlines scheduling, with a month's schedule being complied in less than twenty minutes, whereas it use to take a day. The scheduler works well with the time clock to ensure that overtime is controlled and payroll can be projected for the months ahead. All information can be downloaded into a .csv file and graphically illustrated using Excel. The program is simple, functional, and robust - I cannot imagine our organization utilizing anything else.

Pros

User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
Shift reminders help employees remember their next scheduled shift.
Exception alarms alert you when someone is late to work.

Cons

The software lacks the ability to track accrued time off.

Likelihood to Recommend

Any organization that utilizes hourly employees can greatly benefit from Aladtec because it helps employers and employees with scheduling and time-off requests.

Caleb Branch

Director at Blount County 9-1-1 (11-50 employees)

Vetted Review

2 years of experience

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Reviews and Ratings

Aladtec - Software as a Service, Service as a philosophy and priority

Rating: 10 out of 10

Incentivized

September 12, 2016

Use Cases and Deployment Scope

Pros

Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.

Cons

Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.

Likelihood to Recommend

Andrew Blackwood

Paramedic at Dorchester County Department of Emergency Services (51-200 employees)

Vetted Review

7 years of experience

View profile