ALERT WORKS WELL FOR RENTAL INDUSTRY
Use Cases and Deployment Scope
As accounts receivable, I use it to track payments, post payments, bill customers, and provide commissions to customers for three businesses owned by our officers. I can also answer inquiries about invoices, customers, and their credit history. I use it daily, most of the day, and find it to be successful in most instances. I also print reports daily on all transactions as well as monthly reports used to balance our general ledger and bank account.
Pros
- Posting payments whether by cash, credit card, checks or electronic bank transfers.
- Provides accurate aging reports so it's always clear who is behind in payments.
- Easy to manage steps for billing via email or paper invoices.
Cons
- There are some payments that can be deleted and others that cannot; would prefer some features carried across the board.
- An easier method to transfer payments from one account or ticket to another.
- More specific parameters available for some of the reports.
Most Important Features
- Easy billing
- Easy tracking of payments
- Able to handle a large inventory
Return on Investment
- Alert has helped us to keep track of our substantial inventory and has been beneficial in upselling customers.
- Alert has enabled us to keep track of payments and delinquencies to keep good customers and weed out the bad.
- Alert has enabled us to keep track of the hard workers in the organization to be able to reward good employees.