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Mission Control - Project Management Software

Score9 out of 10

4 Reviews and Ratings

What is Mission Control - Project Management Software?

Mission Control is a project management and professional services automation solution, built natively on Salesforce. It provides businesses of all sizes with a consistent process for planning, managing and measuring projects. Boasting users globally from consulting, software, professional services and hi-tech businesses, the vendor states Mission Control provides extensive out-of-the-box features, including project management, resource capacity planning, resource utilization, revenue recognition, invoicing and profitability.

Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 9.1

  • Workflow Automation

    Workflow automation is the ability to route work requests along an approval process automatically.

    Category average: 8.6

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 9

Areas for Improvement

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 8.2

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 8.3

Mission Control - the all-in-one CRM tool.

Use Cases and Deployment Scope

Mission Control- Project Management Software is used as our client relationship management. We use it as our all-in-one tool when dealing with our customer. In this platform, we can see our member's account status and other important details to help them troubleshoot any issues they are experiencing. We also able to reach out to our members through Mission Control - assist them with any issue they have with their account.

Pros

  • Helps us collect information vital for creating customized budget plan
  • All-in-one tool that we use to help our members/customers
  • A platform we use to send text and email to all our members/customers

Cons

  • None for my level
  • None for my level
  • None for my level

Return on Investment

  • it gives a positive impact as it is a tool we use to resolve our members issue
  • No other answer
  • No other answer

Usability

Other Software Used

Google Sheets, Slack, Notion, Whimsical