AptEdge

AptEdge is presented as a Support Engineering AI built for the complex needs of software support teams. AptEdge unifies data from different knowledge bases that support teams use while also understanding the product context of an issue. AptEdge helps end users and Support teams resolve complex issues more quickly, while dynamically generating new knowledge articles to continuously enhance knowledge bases.

AptEdge states their users are enterprise software companies like SumoLogic, Mimecast, Cisco, and Everbridge.