TrustRadius: an HG Insights company

Arcserve Appliances

Score3 out of 10

5 Reviews and Ratings

What is Arcserve Appliances?

Arcserve backup appliances are presented by the vendor as combining enterprise-ready software and industrial-grade hardware united, to create turnkey backup appliances for disaster recovery (DR) and application availability – now with Sophos Intercept X Advanced for defense against malware, exploits, and ransomware.

Categories & Use Cases

Arcserve UDP 7200 Quick, simple and fast backup appliance

Pros

  • Simple setup. It was really quick and simple to get the device connected and set up with Windows server built in the initial connection was very familiar. The setup wizard for the backup software was easy to walk through.
  • Fast backups. Of the three solutions we demo'd the Arcserve appliance was by far the fastest to produce a complete backup. And the incrementals from then on are also very fast - it causes almost no network disruption as the backups are complete[d] so quickly.
  • Fast, simple restores. Having restored a SQL database with it one time, a business critical one, I can attest to the ease of restoring. It was simple to find the point to restore from, and to push it to the server that it needed to be on.
  • Great granularity on notifications. Being able to set up the number of notifications to indicate errors or problems is very helpful. It rarely has any issues (mostly it's my network that's the problem!), but when it does it lets you know.

Cons

  • Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
  • Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.

Return on Investment

  • Restored a SQL database for our CRM system very quickly. Without which, we would have been floundering and unable to contact our donors, and as a charity this would essentially have cut off much of our revenue. So it pretty much paid for itself in this one incident!
  • Reduced downtime restoring files when users delete them. We had tapes before and they take so long to do a restore from. The local disk based appliance made restoring a quick and simple task.

Alternatives Considered

Barracuda Backup and Unitrends Recovery Series Backup Appliance

Usability

Nicely designed all-in-one system for smaller deployments or secondary sites

Pros

  • All in one spot for backup, restore, and security for off site locations.
  • Well priced for the large swathe of features it provides.
  • Low learning curve for administrators.

Cons

  • More robust cyber security feature set needed.
  • Less downtime during bug and patch fixes.
  • Support is not always well versed in the product.

Return on Investment

  • Increased costs due to having duplicates of functions we have at the main site.
  • Less complex than having to put full enterprise servers for these functions.
  • Effort saved in having all-in-one versus single systems.

Other Software Used

KnowBe4 Security Awareness Training, KnowBe4 PhishER, Cisco DNA Analytics and Assurance