Arkom Membership

Arkom Membership is positioned as a comprehensive membership management and AMS platform designed specifically for membership organizations. According to Arkom Creative Technology, the vendor behind the product, this all-in-one solution caters to businesses of various sizes in professions and industries such as professional associations, trade associations, nonprofit organizations, chambers of commerce, and industry-specific membership organizations. The product aims to streamline administrative tasks, enhance member engagement, and empower organizations to effectively manage their memberships.

Key Features

Membership Management: According to the vendor, Arkom Membership offers an online sign-up process, streamlined automated renewals, and a comprehensive member database (CRM) that provides a 360-degree view of member communications.

Simple Sign-Up: The vendor claims that Arkom Membership enables easy and configurable online sign-ups with the ability to save longer registrations for completion later. New sign-ups are automatically synced with the member database, and flexible payment options including Direct Debit, Card, and Invoice are available.

Automated Renewals Process: The vendor states that Arkom Membership automates the handling of card and Direct Debit renewals, sends automatic reminders for upcoming renewals, and updates membership statuses automatically. Non-renewing members experience temporary loss of access with a reactivation option.

Membership CRM Database: According to the vendor, Arkom Membership is built on the Dynamics 365/PowerApps platform, offering a powerful CRM solution that seamlessly integrates with the member portal and third-party solutions. The platform is configurable, customizable, and integrates seamlessly with Outlook for efficient email tracking. Ad-hoc bulk email sending capability is also provided.

Member Self-Serve Portal: Arkom Membership provides members with a dedicated portal, allowing them to update their information, manage their membership online, access resources and services 24/7, and receive notifications for member communications. According to the vendor, this reduces administrative time for both members and the organization.

Membership Website: The vendor claims that Arkom Membership provides a user-friendly website featuring online payment options, member-restricted content to drive sign-ups, and a friendly CMS interface for easy content editing. The website is powered by Umbraco CMS, offering flexibility and customization.

Integrations: According to Arkom Creative Technology, Arkom Membership seamlessly integrates with top platforms, enhancing flexibility and power. The vendor states that organizations can enjoy full visibility of data in one place and generate reports and dashboards across different data sources. Arkom Membership integrates with CRM, ERP, finance systems, document management systems, payment systems, event platforms, and email marketing platforms.

Events & Training: The vendor claims that Arkom Membership offers an intuitive event management platform, allowing organizations to host, manage, and analyze events effortlessly. This platform supports both online and physical events, including hybrid events. According to Arkom Creative Technology, organizations can streamline marketing, ticketing, and post-event functions, and generate CPD certificates and post-event resources.

Email Marketing: Arkom Membership integrates with popular email marketing platforms like Mailchimp and dotdigital, allowing members to sign up for specific mailing lists. The vendor states that organizations can benefit from multiple mailing list options and sync contacts from the CRM. According to Arkom Creative Technology, targeted email campaigns using CRM data can be conducted.

Finance Tracking: The vendor states that Arkom Membership offers flexible tracking of membership payments, budgets, and credit control. Organizations can gain visibility into membership payment statuses, integrate with external finance systems, and provide members with access to their transaction history.