TrustRadius: an HG Insights company

What is Arvia?

Arvia is a platform designed specifically for e-commerce businesses. It enables online retailers to engage with customers through video calls, live streams, and interactive events, with the aim of driving sales and fostering lasting relationships. The platform is cloud-based, ensuring scalability and performance for businesses of all sizes. It caters to a wide range of industries, including e-commerce retail, online fashion and apparel, electronics and technology, home and lifestyle, and beauty and cosmetics.

Key Features

Cloud based, High Scalability and Performance: Arvia is a cloud-based platform that offers high scalability and performance for e-commerce businesses. It can handle large volumes of video calls, live streams, and interactive events without compromising quality or speed.

Detailed Analytics Dashboard: Arvia provides a comprehensive analytics dashboard that allows businesses to track and analyze video call and live stream interactions. Users can access detailed data on metrics such as the number of video calls made, duration of calls, and conversion rates.

Customizable Workflow: Arvia allows businesses to customize their workflow according to their specific needs. The platform offers a simplified and user-friendly structure, enabling users to tailor their communication process to align with their business goals.

Comprehensive Data Analysis: Arvia Analytics provides businesses with comprehensive data analysis to enhance sales and customer satisfaction. Users can track metrics such as the number of video calls made, duration of calls, and conversion rates.

Arvia Web SDK: Arvia Web SDK is a JavaScript library built on the WebRTC protocol. It enables businesses to create a fully customizable video communication solution with a custom look and feel. The SDK offers features such as a customizable video chat interface, direct access to video and audio track data, cross-browser compatibility, and compatibility with popular web development frameworks.

Live Stream Shopping: Arvia offers a Live Stream Shopping feature that allows businesses to connect with customers through interactive, live shoppable events on their website. Users can easily add a live shopping event to their website, driving engagement and sales while building lasting relationships with customers.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based, Mac, Windows, Linux, Chromebook