We use Confluence as a knowledge base for our projects, initiatives and products. Within our team Confluence allows us to structure information in a tree structure much like in an email service but collaborative. We will store everything from requirements to release notes in confluence and ensure it is accessible to only those who it's relevant to.
Pros
Design freedom within a confluence page
I can add Jira tickets to confluence pages
Easily organise pages into groups
Cons
I'd like to see more customisation options with templates and widgets
A documents register that you can show and hide documents in a confluence page
Likelihood to Recommend
Confluence is well suited to capturing and storing information on projects, products, and initiatives. It is not suited for planning, tracking progress, and collaborating on ideas.
VU
Verified User
Professional in Information Technology (Civil Engineering company, 10,001+ employees)