AudioCodes Live CX

AudioCodes' Live CX service encompasses voice solutions that support the digital transformation of contact centers, whether on-premises or in the cloud, to connect to customers – no matter where they are – on any voice channel, including click-to-call from web and mobile applications.

Some of their solutions include:

• Conversational AI frameworks to enable voice-bots, conversational IVR and Virtual Agent Assistance
• Work and connect from anywhere
• Agent end points
• Call connectivity with all network types
• Advanced management tools