What is AudioCodes Voca Conversational Interaction Center?
Voca enables call center agents with real-time access to back-office experts during service calls. It is used to accelerate resolution times, remove department silos, and ramp up the employee experience.
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is AudioCodes Voca Conversational Interaction Center?
Voca enables call center agents with real-time access to back-office experts during service calls. It is used to accelerate resolution times, remove department silos, and ramp up the employee experience.